Leave a Review MyAmFamDrive
Terrible app -
This app,although improved from previous app, misses the mark on what it calls “hard braking.” I keep getting dinged for this when I barely touch the break. For instance to disengage the cruise or normal breaking occurrences. Not too mention when getting cut off by a semi or braking for other drivers doing stupid maneuvers- one cannot avoid it. Just today I got only one star for hard braking because I needed to slow down for a stoplight that turned green on a highway that was 45 miles per hour. I would have had time to run the yellow light but instead slowed down to stop at the red light. The hard braking does not accurately represent your safety as a driver. This is the only thing I’m getting “dinged” on. I am in fact being a much better driver by braking in the events I am being dinged on. I believe American family uses this to lower your overall score so they can claim it justifies lowering your discount. My frustration is epic.Show lessSmokinMase
Developer Response
We appreciate your feedback about MyAmFam Drive app. We'll be sure to share your experience with our team. If you wish to send over additional details to be shared, please email us at drivemyway@amfam.com. Thank you!Better than the old one and good overall
This app is definitely better. They have been good about updating incorrect speed limit maps if you message them. It does still glitch and show me going 100mph when I’m going 60. App support says it is my phone, but since the corporate default answer is to blame someone else, it is hard to tell.
The best way to save money with this AmFam program is if you drive an unnamed perfect amount. For example, you can get 100% on all 3 visible metrics, but still average much lower overall. So don’t drive too much or too little, definitely don’t stop for improperly timed or marked stoplights, and have your phone secured because if it shifts around at all, you get dinged for a distraction.
That being said, I hope all insurance companies switch to this method. It will make people pay extra to drive aggressively which should encourage people to drive better. Then again, $5/gallon gas doesn’t seem to stop people from excessively speeding and flooring it in their pickup trucks and SUVs everywhere. So who knows?Show lessDamiont42
Developer Response
MyAmFam Drive app was created with people like you in mind! Thanks being our customer and letting us know you're enjoying the app. Your feedback means a lot to us!Just Terrible
This app is horrible. I’ve had to contact them six times in the last three days because they dinged me for speeding when their speed limit was wrong or they dinged me for distracted driving when I didn’t even touch my phone. And then when they respond, it’s the same automated message telling me what constitutes distracted driving and if the speed limit is wrong, just change the drive from driver to passenger. I would have thought more testing would have been done, but guess not. All American Family is looking for is how they can make their customer pay more for their insurance. I agree with some of the other viewers that the app is skewed in the favor of American Family. This app should be suspended until ALL the bugs are fixed. And developer, please don’t respond with another automated message thanking me for my feedback and telling me where I can look for more information!Show lessRSTAMST
Developer Response
We appreciate your feedback about MyAmFam Drive app. We'll be sure to share your experience with our team. If you wish to send over additional details to be shared, please email us at drivemyway@amfam.com. Thank you!