Clever Health User Reviews

Top reviews

So many bugs

So many bugs in the app I can’t even use it. It’s a nightmare trying to get in touch with the provider for any of us.

Should be criminal

I was excited when my heath insurance brought this to me. I loved the idea of the connivence. Had to use it last week when I got sick. Filled out a questionnaire and got a response that was lacking at best. Said you have a viral infection here’s a nose spray and cough suppressant subscription. I never even spoke to a doctor. 4 days later I’m back at the doctor and they misdiagnosed what I had. Another copay and time out of my day. Avoid.
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Competent and kind

Easy to access professional, competent health care providers and process prescriptions as needed. Today the provider was very helpful and supportive.

Love this app

So granted I have only been with clever health for a month but it’s so convenient and easy to use. Especially the prescription cabinet so I can get my prescription for less money. Now I haven’t tried the virtual care yet I’m debating on trying the primary care or just the virtual care in general see how it works. But if you don’t have clever health you’re definitely missing out.
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So many bugs

So many bugs in the app I can’t even use it. It’s a nightmare trying to get in touch with the provider for any of us.

CleverHealth

I was very pleased with the response time as well as the results of using this app.
When I first came down sick, I was diagnosed with an upper respiratory infection, and they did prescribe a cough medicine and gave me other ideas to help me through my illness.
Then one week later, I became sick again and used the app and found out I had a sinus infection. I was then sent an anabiotic to send to My pharmacy of choice and also other recommendations to help with my sinus infection.
I prefer to use this app when I am sick. It eliminated me having to get out and go to the doctors when I didn’t feel well, as well as not having to pay a co-pay.
I will use it again the next time I become sick.
I am 100% satisfied!
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Response from developer

Thank you for making the time to post a review! We appreciate our users & value all comments and feedback. Have a great holiday season and stay Clever!

Fast and helpful to resolve the issue

I was able to do this at any time and within 15min I was able to get a resolution and medicine sent to pharmacy to pick up. I wish there was a button to say a little note to the dr so I didn’t have to come back a second time to app up the medicine.

Response from developer

Hey TayNicole248 - Thank you for making the time to rate us and provide your review. We really appreciate it. There is a Follow Up button available (at the bottom of your Treatment Plan) for 24 hours after the completion of a visit. After 24 hours you do have to start a new visit though. Hope that helps and again thank you. Stay Clever.

Amazing

After writing about this app now for the third time I truly feel it deserves a 5 star, I have found a lot of help through this app plus its helped me save money for prescriptions! I hate having to go to the doctors just for them to say its a cold or have them jab those covid test sticks up my nose, this is quicker and if its more serious then they can recommend a more direct specialist or doctor.
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Response from developer

Thank you for your rating and review! We value our users and feedback. Stay Clever! -- Gina, Director of the Details at Clever Health

So Convenient and Fast!

My daughter had developed a bump on her eyelid and was in some pain. I used the Clever Health app for a virtual care appointment. After answering a few questions and attaching a couple of photos of the area, I had the diagnosis almost immediately and was able to send the prescription to the pharmacy of my choice. We had the prescribed eye ointment in hand within the hour. It was very simple and really fast!
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Response from developer

Hey RP2769 - Thank you for your review and so glad we could contribute to your daughter's wellbeing. We value our users, and we wouldn't be here without you. Please feel free to share the app with your network of friends and family... and #Stay Clever!

Easy to use!

the app makes is very user friendly you can connect to a provider instantly! If you have any trouble support group is awesome! Gina is wonderful! Definitely recommend 10/10

Response from developer

Thank you for your review and ratings - they matter so much! Glad we could help you and we agree that our Support Team rocks!! #Stay Clever

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