Appointments don’t start on time
Healthiest You is easy to sign up for and gives a lot of benefits. My purpose in downloading it was for therapy specifically. To sign up for therapy you need a separate log in from Healthiest you which is annoying and once you log in it’s not easy to navigate. After some digging I finally found the therapy sign up area. Found a therapist that did Saturday morning appointments and scheduled the visit. Morning of my appointment I log in early to get ready but there is no way to start the call or wait in the waiting room. My call was suppose to start at 7am it’s now almost 7:30 and have not heard from my provider. I did call Healthiest You to troubleshoot and all they said was that my provider is just running late and the appointment would still happen. I questioned if this was normal because we’re 20 minutes late is my appointment still going to be an hour or cut short? She couldn’t answer only tell me that the appointment is still happening. Not helpful, provider still hasn’t called, and wasted my time. Don’t recommend.
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