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App wants full assess to my calendar!?
The app asked for full access to my calendar. Like, ALL of the access. What is the purpose for this? I can imagine some benign and awful reasons, but the app didn’t tell me WHY it wanted that access, so I kept it at “Add Only” (to add appointments to my calendar). If the app is trying to do something fancy like know when I’m available, accessing my entire calendar any going to do it, because I have multiple calendars that list events that aren’t actually places I’ll be.Show lessnathangsm
Developer Response
We are so sorry nathangsm for the issues you are having related to the calendar access. Could you please send these details along with any screenshots to our technical support team at dpx@uchealth.org. We would like to troubleshoot this further for you. Thank you and we hope to hear from you.This App has no business being this good
Went out of my way to come write this review. This app is ridiculously well-designed and helpful. All of your records are in one place and sent to you in real time, there is a gps function that will walk you directly to where you need to go in the hospital, you can check in for your appointments before you show up. Truly well made.Show lessAdam_Wolnski
Developer Response
Thank you for your feedback Adam! We are very glad to hear the app is helpful and truly appreciate your comments. Have a great day!Poor
This App is disappointing because it is supposed to be the site for UC patients to be able to see and review their test results, messages from their providers, and message to their providers.
First of all, the App drops the contact info for one’s provider if they have not communicated with them within 1 year. Consequently, a patient is unable to message that provider within this App. Secondly, the App limits how many characters a patient can input when messaging a provider. Meaning, one has to communicate in abbreviated sentences which often leads to a misunderstanding of exactly what the patient is attempting to convey.
Thirdly, the App support is limited to M-F business hours, 9-5. And it crashes too often.Show lessHansola1
Developer Response
Hello Hansola1, thank you for sharing your concerns with us. The app will remove provider information from a patient record if they haven't had a visit with that provider in the 24 months. Patients can call a provider clinic and request that they be added back to their account. We appreciate the feedback regarding the character limitations and will share that information with our developers as an opportunity for a future upgrade. We apologize for any inconvenience around our support hours. Please reach out to dpx@uchealth.org if you have any issues before or after support hours. We hope to earn a higher star rating in the future as we continue to improve the app experience.