Great map for while in the zoo
Response from developer
Hello Fishlover 1046 - thank you for your review, we appreciate it and hope you had a great time at the zoo!!
No stroller option
The app could use an accessible route mode to make it helpful for people using wheels to get around.
The zoo itself does have accessible options but we expected this app to consider that.
Response from developer
Hello worldofmorris - I would love to put in a stroller option (as I am the owner and I have a 16 month old son), but doing so costs literally in the high thousands of $$ and we just don't have that kind of budget yet. We are a small company and do what we can and I think we have a darn good app for doing this ourselves... 3 stars for not having a stroller option is a bit harsh, but thank you for your feedback.
3/4 of the time useless
Response from developer
Hello Helpful - We are sorry, but very little signal doesn't stop our app's ability to navigate - I think there may have been something wrong with your phone. We have access to the internal GPS of your iPhone (all iPhone 14 and later models have GPS and can connect to satellites to use navigation). We built our app in native code and have access to all internal workings like GPS and Satellite connectivity, which means we can provide directions no matter your connection. This is why we are even better than the map the Bronx Zoo uses, as they use a web-based navigation and cannot connect to the internal GPS, but we can and do. So again, if your navigation didn't work you either have an older phone or your phone wasn't working well. Please, before you give us a 1-star review, CONTACT US and let's see if we can't fix the problem or at least talk you through it. We are always willing to help. My personal email is: michael.youmans@chalklink.com - we hope you had a great day at the zoo! Thank you
Total rip-off
Response from developer
So sorry you feel that way - but we are NOT part of the Bronx Zoo nor are we working with them in any way. We are an independent company and we didn't want to inundate users with tons of ads so we ask for $1.99. On top of that, we don't do the same thing as the map the Bronx Zoo provides - ours is built in native code and is an APP and can use GPS and satellites and doesn't need to be connected to the internet - theirs is a web-based solution that must have an internet connection (which in the zoo is very spotty). Their map can't use Satellite or GPS and is NOT even an app... Giving us a 1-star review because you didn't like paying for the app (which no one forced you to purchase in the first place), is not very nice. But thank you for your feedback and we hope you had a great day at the zoo.
Very helpful
Response from developer
Hello AppReviewer99445827 - We are so glad that you found the app useful. Thank you very much for 5-stars - we really do try to create the best apps for our users. Have a wonderful day! - Team BetterMaps
Show me what I want to see!
Response from developer
Hello @1M0A0T1T1 - Thank you for your comments. No, we are not accessible outside the zoo as it would actually map you from wherever you are back to the zoo - so if you were in Phoenix, AZ you would be mapped from there to the zoo and it would make your experience worse. Also, the mapping and information is all meant to be used within the confines of the zoo itself for a more natural feel. As for the icons - you have a good point. We are trying to take more icons off the map so that it doesn't look so confusing and we think your idea of allowing users to choose the groups of icons is a good one, so look out for this in future releases of the BetterMaps app. Thank you again for your comments and suggestions.
Weekend getaway
Response from developer
Thanks very much @MCMB1976 - we are so glad you "loved it!" Please feel free to pass us forward. :)
Awesome gps !
Response from developer
Thank you so much @deseq - we appreciate the review. Please feel free to pass us forward to anyone else who is visiting. All the best!!
Great and Real
Response from developer
Hello @Sound for me - So glad you liked the app - please do share us with your friends and family at any time!
December at Bronx zoo
Response from developer
Hello lallenw - we are so glad to be part of your amazing experience at the Bronx Zoo - please tell your friends about us when they come to visit any of our zoos. Team BetterMaps
