Flawed
This app is seriously flawed. In every page, from the home page and beyond, has their buttons all cut in half, and it’s nearly impossible, to plainly see the labels on the buttons. You either have to guess what the buttons are for or just click every button and hope the page, that appears, is the one you’re looking for. If it’s not the one you’re looking for, then you’ll have to go back and continue to navigate. Speaking of of “going back”, that’s an added problem. It’s probably related to the half buttons. Once you go forward you can’t go back. If you go to a page that was unintended or you’re just want to navigate a different page, you have to close the app altogether and start from the beginning. Otherwise, from what I can tell, the app has all of the info needed.
Show less
Closed my account for no reason
I got approved for $500 I spent $20 on hair products 40 in gas and 10 on food and the next day my card was locked and they closed my account and they said that they closed it because of suspicious activity so I called to see what the suspicious activity was and they said that it was suspicious fraud on my account and they would not tell me what transaction was fraud or suspicious to them.
Show less
The only place that would give me a line of credit
Haven’t been able to get approved for ANyTHING, ANYWHERE, from ANYONE for years due to my near nonexistent/apparently bad credit. Until an emergency visit to the dentist required more money than I had on me and the dentist suggested I apply with Sunbit I initially declined saying not to waste the time. But I was talked into trying anyways. To my surprise, I was approved! although $300 is a very very small amount, I happened to only be short $400 for the service needed that day. So this allowed me to pay for the emergency services that day.! my payments were only $30 a month. After three on time payments, my credit score went up 49 points! Now I don’t know too much about how credit works and I’m not sure if Sunbit had anything to do with that, but I do know my credit score before I applied for Sunbit, and then I haven’t done anything since then . I only made three on-time payments to Sunbit. And my score is up 49 points. Either way,, thank you so much to Sunbit for approving me when no one else would.
Show less
Customer resolution process
I submitted an application for general work, but didn’t want the Invisalign after all went to go cancel and I’m still in the process of canceling reached out several times to support and they have been no help so think twice before applying. They also charge a 15% fee to cancel even if you cancel right away
Show less
Sunbit is Amazing
I love the Sunbit App! It is super-user-friendly! Very convenient and very helpful with financing! Would/Will recommend to family and friends!
Response from developer
Drew2445, we appreciate your feedback. Thank you for being a Sunbit customer and app user.
Worst Customer Service!
Customer service never knows what they’re talking about! Everyone will tell you different things regarding your account, it takes 30+ days to get your card & the virtual card does NOT work at all! I should have never applied & I advise no one to ever use Sunbit! I feel scammed.
Response from developer
MULABBYYY, we are sorry to hear about your issues with the virtual card. Please email support@sunbit.com so we can investigate this further and get it working for you. We appreciate your feedback.
Sunbit
I enjoy having it because of being on a limited income, it helps with my electric bill & a few necessities.
And r real good at not charging a high interest rate.
And r real good at not charging a high interest rate.
My take
Most amazing app and very very distinguished amongst other accurate in updating you of what you bought where and when it was purchased how much you have left and when your payment is due?
Can't be compared with others at all everything about SUNBIT is great.
Thanks to SUNBIT and all the brains behind it
Can't be compared with others at all everything about SUNBIT is great.
Thanks to SUNBIT and all the brains behind it
Show less
Response from developer
We appreciate your feedback. Thank you for being a Sunbit customer and app user.
Great company, HORRIBLE APP
I have had nothing but issues with this app since downloading it... My Face ID does not work without me signing in first, which I have done numerous times… so there’s virtually no point in even having a Face ID feature at this point.
I go to enter my credentials manually, and I’m met with :”Technical Error: Try Again or Contact us”.
Then the browser website doesn’t even show me both of my loans, so I can only make payments on my first loan while the second one is just hanging in limbo… come on now, this is my credit that I’m trying to build! Real life stuff that MATTERS!
I go to enter my credentials manually, and I’m met with :”Technical Error: Try Again or Contact us”.
Then the browser website doesn’t even show me both of my loans, so I can only make payments on my first loan while the second one is just hanging in limbo… come on now, this is my credit that I’m trying to build! Real life stuff that MATTERS!
Show less
Response from developer
ZannaRou, we are sorry to hear about your issues with the app. Please email support@sunbit.com so we can investigate this further and get it working for you. We appreciate your feedback!
Simple and efficient
This app is straight to the point and the design is simple, nice looking and easy to use!
