Zing AI User Reviews

Reviews Summary

Top reviews

Simple, effective.

Simple and effective program. No more winging it at the gym. LFG

Response from developer

Hi! Thank you for your fantastic review! We're thrilled to hear that you're finding the Zing Coach program simple and effective, helping you to stay on track with your workouts at the gym. Keep up the great work, and let's keep the gains coming! If you ever need any support or have questions, don't hesitate to reach out through the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach. Keep lifting and thriving! Best, The Zing Coach Team

Good but can be gr8 !!

I have subscribed to everything you can subscribe to in the application some on an annual basis and some for lifetime so far I’m OK with the application, but there are some modifications that needs to be adjusted for the app to be great like the rest time. I need to control the rest time a lot of times I get like one minute rest and then you get the rest after that which makes it too long if you play for 45 seconds then you rest for a minute and a half just doesn’t make sense. I need to have control in this and what I meant by control is pre-workout not during the workout.
The AI element needs to adapt your capabilities and while reviewing the workouts to increase the intensity or decrease it depending on your performance .
Being able to control the sets timing and frequency would be nice before the workout and not during the workout again .
If all these elements were addressed in future updates, I would never think of switching zinc with any other Application, not even subscribe to a gym if these were addressed, the app will be perfect.
Still overall one of the best apps you can find on Apple store.
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Response from developer

Hello! Thank you for your detailed review and for your commitment to Zing Coach with your subscriptions! We're glad to hear that you find our app among the best available on the Apple Store. We appreciate your feedback regarding the rest time controls and the AI's adaptability to adjust workout intensity based on performance. Your suggestion to pre-set the timing and frequency of sets before workouts is valuable, and we'll certainly consider these enhancements for future updates to make your training experience even more personalized and efficient. If you have any more suggestions or need further assistance, please don't hesitate to reach out through the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach. Thanks again for your support and feedback! Best regards, The Zing Coach Team

Underhand tactics and overpriced.

I signed up for the introductory offer. Gave up after a few weeks using it. Lo and behold after my initial offer they started charging me double when I was paying for my gym membership. I didn’t notice for a couple of months and found myself £133 worse off. Once I realised I contacted them and was told no refund due. The lack of information regarding what happens after your initial offer is clearly a way to take your money. £66 a month for a phone app??? Not just that but you have to pay extras for their other options. Avoid this app
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Response from developer

Hello Kris, Thank you for sharing your experience, and I'm truly sorry to hear about the issues you've encountered with the billing. We strive for transparency in all our interactions and it seems we missed the mark this time. I understand how frustrating this situation must be for you. Please reach out to our support team via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach, so we can look into this matter further and find a satisfactory resolution for you. Your feedback is invaluable, and we are committed to improving our processes to ensure a better experience for all our users.

Music

I cant listen to my music while training. That really sucks.

Response from developer

Thank you for sharing your feedback with us. I'm sorry to hear about the trouble you're experiencing with playing music during your workouts. You should be able to enjoy your favorite tunes while training, and I'm here to help ensure that happens! Please make sure that you've connected your Spotify account through the Audio Settings in the app.Alternatively, try turning off the coach audio-guidance to enjoy music with other streaming services. You can contact them via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach. We appreciate your patience and are committed to improving your workout experience with Zing Coach!

Great supplement

Since my trainer left, I have been struggling with workouts. This is a very good supplement as the trainer that I currently have isn’t up to par with my first one. While Zing is not 100% what I was doing with my trainer, I feel like I’m able to Utilize it and change it up in ways it will be helpful for me. The one thing I do wish it had was the ability to add notes to each workout. in my gym some of the equipment that I use there’s two different options and they’re a little bit different. It would be nice to be able to say which machine I worked on or if I changed it up a little bit. it would also be really nice to be able to look at historical data And what I did the last time I did that specific exercise. Overall, I am pleased with Zing and for people that can’t afford a personal trainer, this is a great option.
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Response from developer

Hello ShanForce, Thank you for your detailed review and the four-star rating! We're glad to hear that Zing Coach has been a helpful supplement to your training routine, especially after the transition from your previous trainer. Your suggestion about adding notes to each workout is excellent, and we appreciate you sharing it. We're always looking for ways to enhance the app's functionality and user experience, so your feedback is invaluable. For now, you can review your historical workout data and any changes in your routine through the Analytics tab, which might help you keep track of the equipment used and any modifications you've made. Meanwhile, we'll definitely consider your idea for a future update to make this process even smoother. If you have any more suggestions or need further assistance, please don't hesitate to reach out through the 'Contact Zing' option in the app's settings or by emailing support@zing.coach. Keep up the great work, and thank you for choosing Zing Coach! Best regards, The Zing Coach Team

Scam don’t purchase the subscription

I canceled this subscription back in February 2024 and they charged me $159 today (Nov 2024) without an approval. Don’t give them any credit card information and definitely report this app.

Response from developer

Hello, We sincerely apologize for any inconvenience this situation may have caused. The payment was immediately refunded by us, once the refund was requested. Regarding initial cancellation - our team looked into analytics and couldn't locate the cancellation request in the past. If you have any further questions or need assistance, feel free to contact our support team directly—we're happy to help! Best regards, The Zing Coach Team

Horrible

They charged me additional charges that I did not authorize!! I have emailed multiple times for a refund and haven’t gotten a reply.

This app is a joke, and no way to get a hold of them.
Do yourself a favour and do not sign up!!!

Désapprouve this app

Poor program

Warning

Just warning all potential users that the subscription will not show in your Apple subscriptions. You need to unsubscribe directly in the app.

Screen

Love the app just wish the time would stay running if my phone closes so the timer kept going

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