TruckSmarter Load Board & Fuel User Reviews

Reviews Summary

Top reviews

Loadbord

The loadboard is not bad in itself, but needs some improvements. It is convenient because you can set your parameters in brokers, states, etc. and it is saved. It is not convenient that when you try to look at the cargo further, that is, you opened the cargo and at the bottom you see the offer of cargoes further, your parameters do not work there. It is also not convenient because loads sometimes appear that have been picked up a long time ago and there is no button to update the loadboard, there is no way to set individual dates, it shows you for all dates where there are loads that fit your parameters. And in general, it is convenient, only there something needs to be changed and supplemented. If it were still possible to make a version for a tablet separately, it would be even more interesting to use, because at the moment there is only a mobile version for a tablet, which makes it not very convenient to use.
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You get what you pay for.

Downloaded the app to check it out.
Firstly- most of the loads want you to “connect your load board” to theirs. Like connect your Landstar or CH load board to theirs. Hmmmm 🤔.
Next problem is none of the loads have reference numbers. We all know that the big brokerages and many of the small ones need those to look up a load.
So I did call on a load, the first thing they asked for was the reference number. Of course. The broker was able to search it out, and said there was no reason that load should be on there, it was for the week prior and had already been covered.
Now it’s certainly possible that they didn’t see another one they had that a coworker had posted- but without a REFERENCE number it’s impossible to tell.
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Ksss Trucking Llc

My name is Santo, I am an owner operator and have been with Truck Smarter for pretty much before they started. I say this because the founder called me directly before to let me know what he was planning to do, I kept his number and when he was ready to launch the app, he reached out again. Anyways I wasn’t factoring with anyone before, and I know I did the right decision to give Truck Smarter a chance. Their load board is great, the support when I have a question or anything I need is excellent. I have nothing but good things to say about Truck Smarter. Thank you guys!
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Hall The Way Transport, LLC

I have been an Owner Op for nearly 3 years and this is by far the best load board that I have come across and it’s FREE. This is definitely my go to when looking for loads and the prices are accurate based on what the brokers post. I highly recommend it and have referred it to quite a few of my friends who are also Owner Ops. Keep up the good work TruckSmarter!!
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If your Canadian don’t bother

This app would be 100% better if I could search for Canadian loads. Oh there are a few that I stumble onto but this app is mostly useless to me.

Money making app

I would like to start by saying how amazing and helpful this app is, I enjoy surfing through, it is very easy to use and have a lot of load’s available anywhere and the best of it is that it is completely free,I would recommend it, thanks for helping a small business owner like myself.

Helping independent truck drivers

Great company that is building products and services to help independent truck drivers. Their load board is 100% free so it provides access to loads without having to pay for a subscription. Their fuel discounts are great, and their factoring is top notch. Easy to use app on mobile and desktop. Amazing customer service.
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Not bad…

Not a bad app, but it would be nice to use the app in landscape view on my tablet. Other than that, it’s a good place to find freight.

Truck smarter factoring

I was happy with Truck smarter for a few months but got hit with fraudulent charges on my Visa debit card disputed with Visa took almost 45 days for them to tell me they’re siding with the fraudulent charges. I lost $250. The same company charged my capital one card Mastercard took Capitol one about 30 minutes to get my money back so all my visa backed car are now closed cut up I will not be using visa backed accounts anymore
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Response from developer

Hey cornfeilld, we have received word that our Factoring team has helped resolve your issue. If the service provided by TruckSmarter has met your expectations, we would appreciate hearing back from you here. Let us know if you have any more issues, and thanks for working with TruckSmarter!

Review

Can we get a desktop version and also can there be a notification when a new load is posted from one’s search interest

Response from developer

Hey vvyeanne, thanks for this feedback! We have an early access desktop version that you can try out today. Simply log in with your TruckSmarter account here: https://beta.trucksmarter.com — give it a try and let us know what you think, we would love to hear any feedback about the desktop version. Lastly, we are working to improve load notifications — we appreciate your patience while we work to make TruckSmarter better. Thanks again for the feedback!

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