Leave a Review GlobeOne
One useless App
I am currently based in the USA but I have maintained my post paid account with Globe. But apparently, it’s so hard to manage at all. It was not like this before.
This is one useless app and telecom company. They make it hard for you to even access your own account.
Globe account used to be accessible via desktop, but they took that away and replaced it with one worthless app that you can’t even access. You even can’t receive OTP. There is no backup access for your account at all.
If you need help, as per their website, they will instruct you to access you Globe One App. But then, the app doesn’t work. It’s like an endless loop of nonsense.
Please, I don’t need the app. Globe Telecom, just give us access via desktop if the app won’t work at all.Show lessOne Useless App
esim
downloaded this app as per advice by c-care service for physical sim to esim convertion but nothing happen, there is no esim convertion…leiana4
Not working anymore
Why is this app not working anymore? What happens is everytime I log in, the home screen refreshes but it logs me out right away. And I try to log in again, does the same thing.Jambozzy
Too many ads
Cluttered and full of ads that I am not interested inThemads2024
Walang kwenta
BulokIvanAbina
Works perfectly!
I don’t understand the bad reviews. Either they fixed the problem or they are isolated cases. I originally had a 80GB plan for 30 days and I tried to extend it by 5 days for 50 PHP via the app and I paid by card, verified with my bank and then the payment went through! Very easy process. It does work! I was quite reluctant at first, but I’m very happy now. Thanks Globeteam!Show lessshane.ez
Can not log on
Have my Philippine number and account.
After around 60 days in the US I was automatically logged out of the app. Can not log on to the app to check and maintain my account. App continues to sent one time PIN numbers to this Philippine phone number here in the US but never receive it because no Philippine cell signal here. Keep in mind, I still can send and receive text messages internationally using this Philippine number in the US. Just not able to receive the one time PIN to log back into the app. Once logged out the app is useless outside the Philippines. Please help.Show lesssjsjsjsbj
Scam
I paid for a P100 load. Only used P10. When I tried to use it again, I expected to see a balance of P90. Nope, it was down to around P67. I used another P10. Today, it’s down to P2 and some change. There is no history to reflect activity on the account. I inly have screenshots. The security is not just weak. It’s non existent. This app is reflective of the sad state of the filipino. No different than the stupid PWD ramp they built in QC. I just have no choice but use this app because I pay for my dad’s account and my dad is on the globe network.Show lessestrella melliza
Developer Response
We're sorry to hear that. For assistance regarding your load and promo concerns, you may reach out to m.me/globephToo many updates
This app updates far too regularly, can’t access without updating either.Hades_bridge
Do not recommend
The app will not let me pay. I have tried numerous times using my debit card to pay for a promo in the app but it will not go through. After confirming the payment in my banking app and being redirected, I am met with the message “We are having issues. Please try again later.”
Payment will only go through rarely. I was successful going through the same process of buying a promo after nearly a whole day of repeatedly trying.
This was meant to be an easy and convenient method of paying but instead has been frustrating.Show lessanon_364
