GlobeOne User Reviews

Top reviews

Trash

I’m trying to be hopeful about this app since its new. But right now its useless, the promo period to redeem my preferred reward is ending soon and I cant even maximize the use because this app is just trash. Why remove your rewards app and goLive a new app when its not even remotely functional? Why Globe?
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Too much to be desired

Why didn’t you include a link to “Pay Bill” in your new version? That would have avoided reentering your accounts all over again. Until then, I won’t use your new version again. It is cumbersome to use as it is low tech.

Response from developer

Thank you for sharing your feedback! Features for Mobile Postpaid users will be up and running very soon. In the meantime, the old GlobeOne app can still be used as of today. Rest assured that the old GlobeOne app will not cease in function until the New GlobeOne is complete.

Every time you release a “new” app, things gets worse!

Okay, so for the nth time you force your subscribers to use a “new” app. But then, when you log-in it’s completely empty! No information has been migrated to this garbage of an app.

You know what irks your subscribers to try and support these apps? The experience of having to put again all the details which should have already been there (personal details, account numbers etc).
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Response from developer

Thank you for sharing your feedback. We're aware of this and we'll definitely improve the app further, but for now, please do try to add your account.

What happened to the rewards?

Half the screen is covered by a banner ad. The only reason I installed this is because they stopped supporting the old globe rewards app and now I can’t even claim rewards I was able to claim just last week. It’s so bad that I’m contemplating going back to the *143# text menu.

Why Two One’s

How about fixing the New Globe One so I can make payments. Then remove the original Globe One.
Needlessly confusing and the New is currently useless.

So many Globe One Apps on the App store

Why not remove the old version? What boomer is the project manager of this app that there are two extant versions on the app store? People can still download and use the old one, too. Talk about redundancy! What’s worse is this is just named New Globe One. What’s next New Globe One Final? New Globe One Final Edited?
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Response from developer

New GlobeOne will now have a new look and feel and will be the primary app to manage your Globe accounts. The new app will have the features and functionality of the existing apps and more!

New Globe One App Comments

I deleted it. Went to your store and Globe employee advised me to delete it as I already have Globe One.
Also the app requested for a different email as the email I put is the same as my Globe One and for my postpaid subscription. Make life complicated with many different email to remember.
Make the app simple straight forward and not a marketing tool. Be a big box provider not a sari sari store.
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Response from developer

We'll have it available for Postpaid accounts soon. Stay tuned for new updates and features. :)

Garbage

This app is pure garbage. I would like to assume that Philippines has some good programmers, but I guess not. There’s no quality control or checks before any update release so the updates come almost daily.

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