Daylight User Reviews

BIG HEALTH LTD

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Couldn't even begin

During set up the app wouldn't allow me to scroll my screen down far enough to 'continue' after I'd set my preferred time of day (among other things) so I haven't been able to use the app. When you're feeling low and easily irritated is a buggy app really what you want to be battling with?

Ernie999S

5 months ago

Response from developer

Hello Ernie - Thank you for taking the time to review Daylight and for leaving us your valuable feedback. It sounds like you may have encountered an issue that we can help with. Please write to support@trydaylight.com and we'd be happy to assist.

WHY

When I try to make an account for it, it says “this does not accept gmail.com” like what else do I use?

zach is good

7 months ago

Response from developer

Hello Zach - The Daylight onboarding process does not limit any choice of email provider, so this error was likely caused by something else. Please write to support@trydaylight.com and we'd be happy to help you get signed up with your gmail.com email address.

Videos disrupted by loading

The videos are extremely choppy and are consistently being broken up by a loading circle whenever the script is personalized based on my answers. It’s really disruptive and makes it hard to concentrate on the content.

Melongator

8 months ago

Response from developer

Hello Melongator - Thank you for taking the time to review Daylight. We're sorry to hear of the trouble you experienced with the program. If there is anything we can do to help, or any questions we can answer about the program, please write to hello@trydaylight.com from the email address registered to your account - we're always happy to assist.

Hmmm, underwhelmed

I’ve had this for 10 days now on the recommendation of my NHS Scotland GP.

I find the use of an American voice irritating in this context.

I’ve just started an exercise about dealing with an inner voice where she says it will help me when it comes to dealing with ‘real’ problems 🤷‍♀️😡 as opposed to the fantasy ones my anxiety is creating I presume? 🙄

The relaxation exercise did my head in, talking about probably feeling like a spaceman when you’re scrunched up! Really??? I’m not 8 years old ffs!

The challenging thoughts exercise was helpful, to be fair.

As for the glitches, I contacted the helpline and was underwhelmed and intensely irritated by the response. I’m probably a bit old fashioned but getting a reply that starts “Hi X” from a complete stranger winds me up. Plus it turns out that if I’d scrolled down the screen (no idea for how long) before downloading the app, I’d have seen info for UK users that says iPad usage isn’t supported 🤷‍♀️🤷‍♀️🤷‍♀️ so why let it be downloaded? It really added to my anxiety and frustration. I couldn’t get it via the desktop either so basically it’s only optimal on a phone, which is a small screen and I don’t like using the phone this way.

So if you’re not very anxious it might be useful but it’s an algorithm so is a v broad sweep & to me the NHS is using apps because they can’t provide people; they’re a v poor substitute.

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Morethanglue

a year ago

Response from developer

Thank you for taking the time to review Daylight. We're sorry to hear of the trouble you experienced with the program. If there is anything we can do to help, or any questions we can answer about the program, please write to hello@trydaylight.com from the email address registered to your account - we're always happy to assist.

Incredibly Helpful

This app has become one of the best tools I’ve used to manage anxiety. I use it almost every day. I hope that you will come out with a Daylight 3.0 to continue building the practice library.

Oak City Fashion

a year ago

Response from developer

Hello - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements. If we can ever be of help, please email hello@trydaylight.com. We’re always happy to assist!

Glitchy

I’ve never used an app this glitchy. I am unable to progress through the exercises. Buttons don’t work… or take you back to previous screens. Flickering animations. For an app that’s meant to help reduce anxiety, it’s sure causing a lot of frustration.

Thriva

a year ago

Response from developer

Hello Thriva - Thank you for taking the time to review Daylight. We're sorry to hear of the trouble you experienced with the app. Please write to hello@trydaylight.com from the email address registered to your account describing the issue in as much detail as you can provide - we're always happy to assist.

Anxiety inducing

Been trying for a couple of days to use this app and it never works, rn it actually gives me even more anxiety just trying to get it to work

TonderaiSa

a year ago

Response from developer

Hello TonderiaSa - Thank you for taking the time to review Daylight. We're sorry to hear of the trouble you experienced with the app. Please write to hello@trydaylight.com from the email address registered to your account describing the issue in as much detail as you can provide - we're always happy to assist.

Very laggy

The new update has made this app incredibly laggy. It wont allow me to press on the first 6 minute intro…..as well as it crashes after I press a button🙃

bihhaaghjl

2 years ago

Response from developer

Hello - Thank you for taking the time to review Daylight. We're sorry to hear of the trouble you experienced with the app. There has now been an update to the app released that should address the issue. Please let us know if you run into any further issues by writing to hello@trydaylight.com

I like it so far

This is excellent for helping my anxiety. I tried my first session and it’s fairly easy to follow and keeps you up to date with a routine/schedule which is perfect for my chaotic mind.

miinalie

2 years ago

Response from developer

Hello Miinalie - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements. If we can ever be of help in the future, please email us at hello@trydaylight.com. We’re always happy to assist! Best wishes, The Daylight Team.

Incredibly Helpful

The Daylight App is incredibly helpful for providing evidence based and practically useful ways of meeting and managing anxiety. The voice of the narrator is immensely soothing and the animations are both adorable and validating. Working through these steps has been easy, enjoyable, and effective at helping me manage my worries. I highly recommend this to any and all human beings - I genuinely feel that we could all benefit from these lessons.

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TatianaDawnielle

2 years ago

Response from developer

Hello TatianaDawnielle - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements. If we can ever be of help in the future, please email us at hello@trydaylight.com. We’re always happy to assist! Best wishes, The Daylight Team.