Junk
I have to agree with all the other reviews. The program doesn’t work, should be removed from the AppStore, and cease advertising this piece of garbage!! It only has one star because I couldn’t remove it once selected. ZERO STARS!!!
This works with a work around.
You cannot sign up as a patient proxy, you have to say “I am the patient” in order for this to work. Once the patient is signed up, you can invite other family members. It works great to see patient progress once you are in.
Doesn’t work
I was able to sign onto the website twice. Was never able to sign into the app. Worthless!
No help available
Trying to create account as a proxy. Asking for
My cell number or email, and given message that number not associated with patient. Where is the customer service number?
My cell number or email, and given message that number not associated with patient. Where is the customer service number?
App unavailable most of the time
I was so excited about this app! I thought it would be a great way for my siblings and I to keep updated on our mother’s progress. Instead, it has just added to our frustration. Probably about 80% of the time, when we try to log in, it says the app is unavailable and to try again later. The times I have been able to get in, it shuts down after only a couple of minutes. I think Encompass needs to seriously rethink advertising this app until they get it fixed!
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Doesn’t work
What the heck! It won’t take my phone number so I sign in for the first time. What a way to be introduced to this app!
A facade
Just spoke with an ehc case manager. Patient status updates are not being uploaded to this app. The app may not be functional—eg my “verification information” is correct and in their records but I can’t access/sign up to use the app.
The idea and advertised use of the app is excellent, but unfortunately it doesn’t actually work as promised.
Electronic medical records have been around for decades, electronic access via app/website to those records is now commonplace. Encompass should either make their system work or take down their advertisements.
The idea and advertised use of the app is excellent, but unfortunately it doesn’t actually work as promised.
Electronic medical records have been around for decades, electronic access via app/website to those records is now commonplace. Encompass should either make their system work or take down their advertisements.
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Horrible
Constantly have to reset PIN to login.
Very little information once logged in.
Very little information once logged in.
Not much info
The app has almost no real information about what the patient did during the day, pretty worthless.
Won’t work+ I’m a patient!
Superfrustrating. I should’ve read the reviews and not even bothered wasting my time and getting upset.
