Accessibility
Response from developer
Thank you for sharing your experience. We’re sorry to hear about the challenges you’ve faced with the app and screen readers like VoiceOver. We would appreciate you reaching out via email sharing more details about the issue experiencing so wee can help you with that. Your input is invaluable in helping us improve. 💚 ifs@ifsguide.com
Lovely app. I don’t like the mascot
Response from developer
Thank you for your kind words; we’re grateful for your feedback. It’s our pleasure to provide the best possible app to you. You can change Pepe's icon inside the app. Please go to the "Learn to use this app" section and watch the last video to change the Pepe's icon. Enjoy using the app💚
Paywall
Response from developer
Thank you for your feedback. To maintain and improve our app, we do need to implement pricing for certain features, which helps us sustain and develop the service. You can learn more about our membership plans on our website: https://ifsguide.com/app-membership-plans/ We also offer trial options so you can explore the app's features and ensure it meets your needs before making any commitment. If you have any other questions or need assistance, feel free to reach out. 💚
I love this! It’s saving my tuchus!
Response from developer
That’s wonderful to hear! It’s great that the app is helping you connect with your parts and your Self. If you have any questions as you continue with IFS or need support, feel free to reach out. We're here to help you on your journey!💚
Everything is behind a pay wall?
Response from developer
I understand your disappointment, and I appreciate you sharing your thoughts with us. As we continue to develop the app and ensure its sustainability, we've introduced certain features behind a paywall. This helps us maintain and improve the app's functionality over time. However, we also offer a range of free features to support users who may not be able to access the premium content. You can find more information about our premium and free features on our website: https://www.ifsguide.com/appmembership.html. Thank you for your understanding and support as we work to provide the best possible experience for all users. 💚
Crashes immediately
Stuck in loading/typing mode
Response from developer
I'm sorry to hear about the difficulties you're experiencing with the app. It sounds frustrating, especially after your initial positive experience. We truly value your feedback and want to ensure that you have a smooth and beneficial experience with our app. We've already sent you an email to further address the issue you're experiencing. Please stay in touch with us there, and we'll do our best to assist you. We appreciate your patience and understanding.💚
So grateful for this
Response from developer
Thank you so much for sharing your experience with us! It means a lot to hear how impactful IFS therapy and the IFS Guide app have been for you. We're thrilled to hear that our app has provided you with a beautiful way to reconnect with your parts and find peace, even after transitioning from in-person therapy. Your feedback motivates our team to continue improving and providing valuable support to our users. We're here for you on your healing journey, and we're grateful to have you as part of our community.💚✨
Helpful Tool
Response from developer
We're thrilled to hear you had a positive experience with the IFS Guide app. Your feedback brightened our day!💚