Order
I ordered a few of the plant things over a month ago and I still have not received them. When I try to track it, it wants me to pay money. I do not feel that I should pay more money just to find out where my order is.App
You put in the tracking number and the name then the subscription ad pops up. You X out of the ad and the process repeats over and over. This app is a waste and shouldn’t exist. Why should I pay for something diabolical as this junk app!? Sad part is your going to reply and say our app is satisfactory blah blah. But the people use this app. Instead of replying with some bull response, get the app to properly work…. PERIOD!Developer Response
Hello! We make every effort to ensure that the quality of tracking is at the highest level. But please note that Parcels Hub is not the postal service that transports your packages. We aggregate data from postal services so that you are aware of their movements. If the package is not delivered or is delayed, you must contact the postal service directly. We hope for your understanding. Best regards, Parcels Hub Help Desk.Info
This app doesn’t give enough information about where your package is. It tells me it has moved from one facility to another, but not what city that facility is in. It may also be moved a couple of times before it showed an update. I’m not going to pay for misleading info.Developer Response
Hello! We make every effort to ensure that the quality of tracking is at the highest level. But please note that Parcels Hub is not the postal service that transports your packages. We aggregate data from postal services so that you are aware of their movements. If the package is not delivered or is delayed, you must contact the postal service directly. We hope for your understanding. Best regards, Parcels Hub Help Desk.