Leave a Review HoYoLAB
Fun and Useful, And Need To Make iPad Version
I like all the information that is in this app. It is helpful to keep informed about all the different things going on in the HoYoLAB universe. Especially love the game user guides made by fans and the art.
Would really like to have an iPad version as I do all my gaming on my iPad - horizontal use of the maps would be really helpful and lots of space. I have tried to use the map on my browser, but none of the info buttons expand correctly. I would love to be able to see all of the artwork in iPad size!
Otherwise, very useful and fun.Show lessfaelynne
Ways to make it better:
-Give us full screen for IPadOS - We need a better way to contact customer service. Hoyolab’s customer service is even worse. They don’t even pretend to try to help you! I wanted to make sure that I’m getting the new TCG avatar frame for my account on Hoyolab. It took them 4 days to get back to me! First they asked me for my account info and a link to their own event. (which felt odd that I had to provide a link) I gave them the information they requested and waited. 2 days later they send me a copy of the current part’s instructions. (there’s multiple parts to the event) As well as a poorly written list of rules that they clearly just copied and pasted it. IGNORING MY QUESTION ENTIRELY! To this day, despite doing everything that the event said, I still don’t know if I’m getting the TCG avatar frame, and when tell Genshin’s customer service about what happened they throw their hands up in the air and basically say is "Try emailing Hoyolab again because we can’t do anything." I tried again and now they’re refusing to answer!Show lessFMA Fan7
Pretty good. Big problem though.
I think this is a very good app to bring all of the Hoyoverse fandoms together, (honkai, genshin, ToT, hsr, etc.) and it has a great layout so you can actually see what you want to see. It’s very friendly too. But the problem is bots. Hoyoverse, I genuinely stopped posting on here because I ALWAYS get bots on my post and I don’t want my viewers to fall for them. So I just stopped posting now bc I always have to delete them like a day later. This happens to so many people. Please get better securuity.Show lesslkdbxbcnfn
Would be 5 stars if I could log in
The app stopped letting me log in, I enter my credentials and it just says “Analysing” for about 5 seconds then nothing. Just shows the login field. Click “login” again, same thing, again and again and again. I uninstalled and reinstalled the app, exact same thing. I clicked on “Contact App Support” on the App Store, which opens a web page whose only option is to log in via the HoYoLAB app… which I cannot do. I used to be able to log in for the first couple weeks I found the app, about a week or so ago it just stopped working.Show lessMorning_Star_42
Good app, I would recommend!
I play Genshin and the check in rewards are decent enough that I try to check in every day! You get to communicate with other fans and share game content with similar people which I find amazing. I haven’t noticed any bugs, but I’m sure there is 1 or 2.MoonlitBookworm73
Great knowledge and rewards but lack of risk features on reward system
Great app! Fun and creative with ideas, a great help with builds and knowledge of the game itself. Reward system is great and kind of buggy at times or maybe it’s just me not clicking the correct earn-able feature for the rewards. It a be great if you added the risk of the treasure trove saying there’s a hole and you’d get nothing.. nowhere did I see a drop rate of the hilichurls treasure trove having a hole 🕳.. unbeknownst to me I did it cause it stated a reward would be giving regardless of less or greater depiction of the items which were stated.Show lesshbhhjkkkj
IT TAKES YOUR PHOTO!
The app literally takes a photo of you when you open it!
When I was in a dark place and opened the app the screen would flash white to light up your face, it doesn’t do this if you are already in a lit up area!
I tried this out multiple times.data_steal!
DEVELOPERS PLEASE READ!
Please make the recent update accessible for older iPhones because whenever I try to update it, it requires iOS 13 or you could not force people to update it so people can actually enjoy your app rather than delete it.Cat fan 01
Alright
Nice app that has info of your account across the games that are made by Hoyoverse. Also for Genshin it has Daily log in small rewards and also event from time to time which can get you bigger rewards (by luck). Handy app for other things across other games aswell👌jo0rGeE
Lots of Helpful Genshin Tools!
This app is nearly a must have companion for Genshin players. It tells you what characters you’ve previously used in the spiral abyss, it has an interactive map, and now it has a great widget that tells you your resin amount! Definitely worth getting for Genshin even if you don’t post things on the community side of the app.Show lessClaylis
