So buggy
Response from developer
Hi EllEllEll, sorry for any inconveniences this might have caused. Could you reach out to in app support or contact us on help@pearler.com so we can identify and fix the problems your having.
Some things need fixing
the new dashboard features a graph but it hasn’t been updating despite the overall net worth number changing. The dates change just not the shape and $ number. I love this feature so would love to since this fixed
Response from developer
Hi Sarah, its great to hear your loving the app. In regards to the graph issue could you please reach out to help@pearler.com or use the in app support chat by clicking your profile icon and then the chat to us button. We would love to get this issue resolved for you!
Ambition turned unfriendly
Response from developer
Lifetime earnings in $ will always be free and has never moved to premium. The dashboard has customisation options to show either just $, %, or both $ and % performance values. The reason for this change is customers wanted a cleaner more clear dashboard experience, so we decided to allow customers to customise this to their individual needs. If you need help showing both $ and % lifetime earnings, please reach out to us in the app through the live chat, or emailing us at help@pearler.com.
Needs updating like everyday
Response from developer
App updates are to ensure the best possible user experience for all our users. It ensures any old versions with bugs cant be used when a new version is out. We want to ensure the best experience for all our customers.
Pretty good, still needs work.
Response from developer
Hi frekuck, we've started offering premium data for a small fee, mostly due to cost recovery for said new data. All premium data on the platform is brand new. We have not removed or paywall'd any existing access to data or features in the platform. Please don't hesitate to contact us in app or email us at help@pearler.com.
Great app…. But leave the dashboard alone :)
Luckily after a bit of searching and a failed attempt to reach chat, I realised this has been set as a early access experimental dashboard and I could get my normal one back. I hope you give users the choice to move to the new or retain their old one
Crashes, bugs and complex
I had to restart three or four times to be able to go through registration which either has buttons not working or blank content. Navigation is very buggy during registration.
The app crashed three times too at various user flows.
The UX was not really pleasant as they mix some financial independence tooling with your investment. Some of the tools was really directed towards a way to gather your data (for example if you dont link you mortgage account it consider you own the entire house…) - plenty of little things that dont make the tooling that great to manage your financial independence even though ut feels they had plenty of great ideas and actually it hides the investment what I really want to focus on. It feels like one of these app that started with great UX and got destroyed over the time by business decisions (I just arrive so I cant know but it is how it feels)
Buggy, crashy, UX too complicated, giving data but not getting much… going to look if there is a way to switch back to an only investment view (like most broker basically)
Response from developer
Hi, thanks for sharing your experience. Would you be happy to reach out to our customer service team on the live chat or by emailing help@pearler.com? If you provide more information we can look into these for you and make sure we resolve these issues.
Great easy and simple interface for investing
One thing that does need to be improved is the navigation/ caching between menus as clicking ‘back’ takes you all the way back to first level menu which means you need to go through the options again.
Also some buttons are inactive until you reset and click into the menu item again to activate it.
This needs to be fixed to improve the overall experience.
Good functionality, bad interface
One of the biggest problems with Pearler is the UI. It’s clunky, sometimes doesn’t load, and just feels compressed. The UX is also pretty lacking as well.
- Big card at top of invest page that tells me to sign up to invest, even when I’m logged in
- Can’t see graph of Micro other than 6 months
- Small things like buttons seeming not responsive, spacing such as top of graphs being cut off, etc.
It’s a bit of a shame that this app is so good in terms of functionality but the looks and feel doesn’t match the praise.
But, this app receives frequent updates.
Good work Pearler team, I trust you put in hard work, but would love to see a UI update.
