FlyFin User Reviews

Top reviews

Wonderful!!!

Running a small boutique, I was pleasantly surprised by the AI's ability to point out deductions I hadn't considered before. Setting up the app was fun; it asks you a bunch of questions before their AI takes over. It got some of them dead on, and for the ones I needed clarification on, I fired off a few CPA questions. The support team was polite with their responses, usually getting back to me within a few hours. I kinda look forward to doing these deduction reviews every weekend. I know that's weird, but it's great for my OCD! :p
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Fitness pro’s Hack

I was a little sceptical about personalised deductions but it was able to recognize my purchases from Gymshark as a possible tax write off and I was able to claim it. I am excited to use the app further into the year and see how much more I save in the coming year. Ask a CPA feature is good, I just ask a bunch of questions during the weekend and they reply in a day
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Good for my solo business

My experience was good. Once I took a free trial the app showed me what I could deduct, and it basically segments your finance live into easily actionable bits. t's got my deductions in check, expenses organized, and those CPAs they offer? They are pretty smart and polite to talk to. I didn't think I needed AI in another aspect of my life, but for taxes this seems worth it
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Response from developer

Thank you for sharing your positive experience with FlyFin! We're glad to hear that our app has helped you with deductions, expense organization, and that you've had a positive interaction with our CPAs. Your feedback means a lot to us, and we're here to assist you further whenever you need.

Awesome App!

Hey freelancers, here's a gamechanger for you. FlyFin's practically my financial sidekick. Tax time? No sweat. It does the hard work, tracking expenses, and believe me, it’s a breeze. And the real gem? Those CPAs they offer for guidance. It’s like having a tax pro on speed dial, ready to clarify doubts. From one freelancer to another, don’t miss out on this tool. It’s not just about taxes, it’s about reclaiming peace of mind.
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Response from developer

We sincerely appreciate your review! Being your financial ally and simplifying tax time brings us immense joy. Our team of experienced CPAs is ready to offer expert guidance at your convenience. It warms our hearts to learn that FlyFin has significantly transformed your freelancing experience, and we're deeply grateful for your kind recommendation to other freelancers. At FlyFin, our core mission is to help you regain peace of mind. Should you ever wish to share more insights or have questions, please don't hesitate to get in touch with us at support@flyfin.org.

Must have app for freelancers

As someone who has had 1099 for taxes many years, filing taxes has always been daunting, frustrating, and let’s not forget time consuming. Having a whole container full of receipts you have to file through for deductions is the worst!
With FlyFin, it’s been such a breeze to file. Being able to enter and categorize expenses daily or even weekly has been a huge relief and time saving.
Definitely a freelancer tax must have!
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Response from developer

We appreciate your fantastic review! It's great to hear that FlyFin has made your tax filing process smoother and less time consuming. We built our app with freelancers like you in mind, and we're glad to hear it's a valuable resource for managing your expenses. If you ever have more feedback or questions, please don't hesitate to contact us at support@flyfin.org.

Flyfin is a game changer!

I've been using Flyfin for my tax needs as a freelancer, and I'm thoroughly impressed. The AI assistance provided by Flyfin has streamlined the entire tax process for me. It's like having a personal tax expert at my fingertips, available whenever I need assistance. The app's intuitive interface makes it easy to input my financial information and documents, and the AI quickly analyzes everything to ensure accuracy. I appreciate how Flyfin keeps me updated throughout the process, from submitting documents to filing my taxes. The real-time notifications provide a sense of confidence and transparency that I haven't experienced with other tax services. Additionally, the security measures in place to protect my sensitive financial information are impressive, giving me peace of mind. Flyfin has truly revolutionized how I approach tax season as a freelancer. It's efficient, accurate, and the AI assistance is a game-changer. I highly recommend Flyfin to fellow freelancers who want a hassle-free solution for their tax needs.
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Response from developer

Thanks for your thorough review! We're glad to hear that Flyfin has simplified your tax process as a freelancer and given you the support you need. It's great to know that our AI support has had a positive impact, and we strive to ensure accuracy and security throughout the process. We greatly appreciate your recommendation to other freelancers. If you ever have any further questions or need assistance, please don't hesitate to reach out to us at support@flyfin.org.

DO NOT DOWNLOAD

Downloading this app was one of the worst decisions I have ever made. Signed up for an account with my email. Used the app for five minutes, wasn’t impressed and deleted. However, immediately after signing up for an account, my inbox has been inundated with spam. I had to change the settings for my email to turn the spam filter on high and it still doesn’t catch everything. I get about 4-5 emails that come through a day that are spam. I just went and looked at my spam folder. Yesterday alone 14 of them were sent to spam. I know it’s from the same sender because all of them have leet speak text and use letters with accents rather than the correct text. Perhaps a trick to bypass spam filters, I don’t know. DO NOT DOWNLOAD.
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Response from developer

We deeply apologize for the negative experience you had with our app. We understand the frustration of receiving unsolicited emails and sincerely apologize for any inconvenience this may have caused you. We are committed to providing our users with a safe and spam-free experience. We would appreciate it if you could provide us with more details about this issue and share your registered email address with us at support@flyfin.org. This will help us to further investigate the issue and take the necessary measures to prevent such occurrences in the future.

Very drawn out

You go on a 15 min journey of answering question, going to different pages, checking email, downloading the app, answering more questions, LINKING YOUR BANK ACCOUNT, answering more questions and letting the A.I. do some analyzing before finally telling you you have to sign up for their free trial. I’m in sales, so I get it, but this elaborate.

I’m giving 3 stars, because they at least give you a reminder when your free trial is ending. But it was an unpleasant process to say the least. You could at least punch me with the price before I link anything.
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Response from developer

Thanks for sharing your experience with us. We greatly appreciate your feedback as it helps us improve our service. We apologize for any inconvenience you may have experienced during the onboarding process. Your suggestions are invaluable and we take your feedback to heart to streamline and simplify the user experience. We're constantly working to improve our app and refine our processes to create a smoother and more transparent experience. Your insights are critical to shaping these improvements.

Hoping things get better.

I really want to like FlyFin. Overall the idea and execution have been excellent.

I subscribed back in January. I felt 1 week wasn’t that long of a trial. But I had high hopes.

Now I feel like a paid for a beta version. The date format isn’t adjustable - the in app selector is dd/mm/yyyy which takes some getting used to. And for some reason lots of my expenses auto fill the date for the wrong date. Lots of places in the app don’t use iOS spell check and I have to proofread a lot more - this isn’t what I need from an app that’s supposed to save me time. Some of my accounts don’t sync - but that’s not necessarily on FlyFin.

I have run into problems though with the account syncing - a credit card that I use daily stopped syncing a month ago. I’ve reached out to support and I haven’t gotten any response. This isn’t the first time - most of my emails to FlyFin directly go unanswered. When I reach out via the CPA feature, I always hear back.

I’ll update my review if things get better.
But right now I’m really hoping my tax return in April is worth the $190 I paid. Tax prep is going to have to be beyond amazing to make up for all the little issues I’ve had. Right now FlyFin is just barely better than my other accounting solutions.
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Response from developer

Hi there. We really appreciate your detailed review, and would like to apologize for the issues you are facing. We're building our teams up to ensure the support process is faster, could you please send an email with your exact issues to support@flyfin.tax? We will ensure you get the highest level of support at the earliest.

Sadly a Scam

Giant scam. Had to call my bank to get refunded because they fraudulently charged me and never responded to my multiple attempts to contact them for a refund. Such a cool business idea that makes taxes 10x easier, but they decided to be scummy about it. I guarantee they’d make way more money if they ran the business with integrity and actually cared about professional customer support.

Edit:
It’s interesting that they only respond once I state the same exact problem but on a public platform. Where was this type of customer support when it mattered, before I had to get my bank involved? It’s too late now for fixing the issue, I fixed it myself and luckily got refunded in full by my bank for the fraudulent charge.
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Response from developer

We sincerely apologize for the negative experience you had with our company. We deeply regret any inconvenience caused and assure you that this is not reflective of our values. We are taking immediate action to investigate the issue and prevent a recurrence. Please provide us with the necessary details, so we can expedite resolution. We appreciate your feedback and value your patience. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

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