Just not reliable
A necessary app for all Smartcard users as there is nothing else but just isn’t working. Everytime I attempt to view/activate ticket it successfully reads the Smartcard and then crashes/app closes. Normally after 12+ attempts the app stays open and finally displays info on the tickets held on card. Note this is happening iPhone 11 Pro, and app deleted and reinstalled multiple times. Finally there is no means in the app to feedback bug and the app support link here on the store simply opens up the generic national rail contact page.
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Worst App Ever?
Possibly. Absolutely horrendous user interface. Constantly bugs out, no idea if I’ve activated my ticket or not for that day. Now way to see how many days I have remaining that month once ticket is purchased. Constantly crashes. The list goes on.
The RDG/National Rail need to earmark some money to sort this out.
The RDG/National Rail need to earmark some money to sort this out.
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Works but still has a glitch
Validating the smart card is straight forward enough, and it seems to work better than it did when first brought out.
However, even when validation has been successful, it still shows an error message “sorry, we’re unable to read your Smartcard” - I know now to ignore this message because when I go through the process again, it says it has already been validated!
In summary, it works but can be confusing from the messages which pop up.
However, even when validation has been successful, it still shows an error message “sorry, we’re unable to read your Smartcard” - I know now to ignore this message because when I go through the process again, it says it has already been validated!
In summary, it works but can be confusing from the messages which pop up.
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