FAX from iPhone User Reviews

Reviews Summary

Top reviews

Not free

I hate these stupid no free apps. You search for “free” apps and you are given some stupid you have to subscribe crap. And WHY do you need my credit card during the free trial. If my trial is up I get asking for it. But not during my free period.

Response from developer

Dear customer, we are sorry you had a bad experience using our app. Unfortunately, the fax sending service is not free for us. We pay for every page that our users sent so we can't provide this service for free. As for card information, it's not our requirement. This information is required from you according to the rules of payment through the App Store account. You can get a free trial and cancel it in App Store settings, so you would not be charged when the free trial will end.

Not good

Not a good fax app. Documents don’t send. They just stay in process status.

Fax should work but don’t

Trying to send a fax but it is not going through. That’s the whole purpose of the app

Terrible

I paid to be able to fax, yet when I “send fax” it tells me I need to subscribe although when i press continue on it , I’m notified that I’m already subscribed.

WJMDMM

Easy, prompt and reliable

AWFUL

Every fax i tried to send FAILED & it said i get a 3 day free trial but it took the money immediately

Does not work

I downloaded the app, entered my card information just to get the free trial to see if I like it (wouldn’t let me do the 3-day trial without card information. Boooo!!) Scanned in my documents, and it cycled back to trying to get me to enter my information again. Never got the fax sent, and won’t let me unsubscribe. Won’t let me logon and/or open the Manage link, either. Will keep trying, but this does not work for me. Hoping I get it unsubscribed before it starts charging $7.99/week for something I cannot use.
Show less

Charge me after cancel

It shows me only 20 pages to send via fax so want to cancel it. Also emailed to cancel it in 1 day. But still they charge me. Not sure what can I do. Please refund it .

Does not work

Tried several times to send a local simple fax and it did not go through. Failed to send several times.

Response from developer

Dear customer, we are sorry for this situation. If your fax could not be delivered, there is probably a problem with the recipient. To see the failure reason, press the three dots menu and select Details. There you will see an error description. You can also send us your recipient number on our support email support@fax-app.com, we will check it and give you the information about the failure reasons. Hope it will help, Fax App Team

I want to cancel it right away

I just downloaded it by mistake, please cancel for me , and do not purchase me . Thanks

Alternatives to FAX from iPhone