Faulty App
I don’t know what the devs were doing while making this app because everything is so glitchy and doesn’t even work. What was the purpose of removing the website?? The app wasn’t detecting my fingerprint, I tried like a dozen times. Asked me to use face verification and it’s not even working!! I literally never write reviews but this is unacceptable. We don’t have time for this. Fix it.Developer Response
We are trying to improve our fingerprint scanning feature. It will be improved soon. Further, we will soon update the photo capturing guidelines available in the app to explain the procedure.Big Fat Zero
I would give zero star if I could.
The idea of e-services is nice but the issue is this App that doesn’t function properly. Added layers of complexities and features that doesn’t make any sense. The photo feature is terrible as it only allows you to take live photo with the front camera which is workable for adults and older children but not for infants. There is no way you could possibly get a correct picture of your infant with this non-sense front camera only option. There is no option to upload pre-captured or scanned photo. However, by just allowing back camera this simple issue can be resolved if pre-captured photos are not allowed. The Pak ID website was good but now they have removed NICOP/CNIC/POC application from the website and the only way is to go through this pathetic mobile App. I usually don’t leave any reviews but this one is necessary as no matter wherever we Pakistani go we always feel trapped in this Sarkari system which always adds to our problems and never seems to be helpful at all. Feel sorry for all Pakistani out there trying to get some documents for their children…Developer Response
Photo liveness check is necessary to make it a safe app. It is causing inconvenience for the infants. We will try to improve it.Failure App.
Finger and thumb prints do not scan. Why would you release this kind of software for official government use. It’s been such a time waste and frankly it is embarrassing. I see many 1 stars for 2 years they’ve had this issue. I’m sure they don’t even care to fix it. Probably just an app they can get you to download and track your location.Developer Response
We are trying our best to improve this app fingerprint acquisition feature. You will see improvements in near future.