Leave a Review OnPhone
I liked it
I like it because you can get points and everything from itDeveloper Response
Thank you for your kind words. We're thrilled to hear that you're enjoying our app. We will do our best to continue satisfying you with our service. Best regards, OnPhone team.Disappointed with OnPhone App – No Renewal Notice, Lost Number!
I purchased a UK number through OnPhone, and when it expired, I received no notification or reminder about renewing it. Without warning, they cancelled my number, and now someone else is using it! This is extremely frustrating because I had used that number to register for several important services, and now I have to go through the tedious process of blocking and deleting it from various databases. Losing access to such a critical piece of information with no communication from OnPhone is unacceptable. You need to improve your customer service and renewal process.Show lessDeveloper Response
Thank you for the feedback. We're sorry to hear about your recent experience. The number is renewed automatically if you have enough coins on your balance and you have not disabled auto-renewal. A few days before the number expires, you will be sent a warning notification so that you can renew the number if you have disabled auto-renewal or do not have enough coins on your balance. If you do not pay for the renewal of the number, it will expire. We are sorry that your experience was negative and would like to discuss your concerns in detail. If you are open to discussion, please contact us directly at support@anydayapps.com. Best regards, OnPhone team.Absolutely horrible customer
I paid $28 for a number you could have for a month if you subscribe to their app. Turns out the number doesn’t work at all and when I asked for a refund, they instantly rejected it, leaving me with a number that I have paid for that doesn’t even work. Be very cautious of this application as they WILL scam you with nothing you can do about it.Show lessDeveloper Response
Thanks for the feedback. We’re so sorry that your experience did not match your expectations. If you register in an application that is not listed in the Services section of our application, then we cannot guarantee registration in this app. Our app can only receive messages if the sender doesn't disable messaging to virtual phone numbers. Please check with the support team of the service you plan to register with if it supports sending a code to a virtual number. If any further questions arise, please feel free to contact us directly via in-app chat. We're here to assist you anytime. Best regards, OnPhone team.