OnPhone User Reviews

Reviews Summary

Top reviews

Leave a Review OnPhone
  • I liked it

    I like it because you can get points and everything from it

    Developer Response

    Thank you for your kind words. We're thrilled to hear that you're enjoying our app. We will do our best to continue satisfying you with our service. Best regards, OnPhone team.
  • Disappointed with OnPhone App – No Renewal Notice, Lost Number!

    I purchased a UK number through OnPhone, and when it expired, I received no notification or reminder about renewing it. Without warning, they cancelled my number, and now someone else is using it! This is extremely frustrating because I had used that number to register for several important services, and now I have to go through the tedious process of blocking and deleting it from various databases. Losing access to such a critical piece of information with no communication from OnPhone is unacceptable. You need to improve your customer service and renewal process.
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    Developer Response

    Thank you for the feedback. We're sorry to hear about your recent experience. The number is renewed automatically if you have enough coins on your balance and you have not disabled auto-renewal. A few days before the number expires, you will be sent a warning notification so that you can renew the number if you have disabled auto-renewal or do not have enough coins on your balance. If you do not pay for the renewal of the number, it will expire. We are sorry that your experience was negative and would like to discuss your concerns in detail. If you are open to discussion, please contact us directly at support@anydayapps.com. Best regards, OnPhone team.
  • Absolutely horrible customer

    I paid $28 for a number you could have for a month if you subscribe to their app. Turns out the number doesn’t work at all and when I asked for a refund, they instantly rejected it, leaving me with a number that I have paid for that doesn’t even work. Be very cautious of this application as they WILL scam you with nothing you can do about it.
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    Developer Response

    Thanks for the feedback. We’re so sorry that your experience did not match your expectations. If you register in an application that is not listed in the Services section of our application, then we cannot guarantee registration in this app. Our app can only receive messages if the sender doesn't disable messaging to virtual phone numbers. Please check with the support team of the service you plan to register with if it supports sending a code to a virtual number. If any further questions arise, please feel free to contact us directly via in-app chat. We're here to assist you anytime. Best regards, OnPhone team.
  • Second best number

    If you are looking for the second best texting and calling app. OnPhone is the best for you.
    I have tried many different texting apps but the only app I can recommend to you is this app.

    Developer Response

    Thanks for your amazing review! We are delighted to have you with us! We will do our best to continue satisfying you with our service. Best regards, OnPhone team.
  • My money was stolen

    I purchased a phone number. It says it’s ready to go. I bought it specifically to receive texts for registration. However it doesn’t work, no texts are received. Waste of money.

    Developer Response

    We're so sorry to hear about your recent experience. It’s important to us that our users are more than satisfied and we would like the opportunity to resolve this issue. Please contact us via support chat inside the application. It'll help us identify your account and fix the problem. All the best, OnPhone team.
  • The app is nice but still don’t have any free numbers

    The app is nice but still don’t have any free numbers

    Developer Response

    Thank you for your kind feedback. If you have any questions, please contact us via in-app chat directly. We'll be happy to assist you anytime. Best regards, OnPhone team.
  • Difficult to set up.

    This app was extremely promising and I was excited to get set up and use a few additional numbers across my business however it was impossible to get the documents I was submitting to be verified. I would highly suggest to the developer that you change the process of submitting documents as the current version isn’t user friendly. My documents that were sufficient were declined multiple times.
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    Developer Response

    Thanks for the feedback. We're sorry that your expectations were not met. At the request of the regulator, the provision of documents is mandatory to purchase the phone number of some countries. Unfortunately, we have no influence on this. You can choose any other number where document verification is not required. Phone numbers from most countries, including the US, Australia, UK, France and many others, do not require documents verification. If you have any questions, please feel free to contact us directly via in-app chat. We're here to assist you at any time. Best regards, OnPhone team.
  • Good

    This application is been good to me since l downloaded it and it fast and easy to use I'll always share and make good comments about it. Looking for the best app for seconds number for verification or all sort of that? Your answer is right here l've never see an application like this before, you are the best. Thanks you for this opportunity I can't explain all the advantages of this app here but l'll advise everyone here to check it out and find out yourself how useful this app is and I will also introduce this all to my friends Thanks you guys for your best application never seen any best app like this before keep it up OnPhone Team Developer
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    Developer Response

    Thank you so much for the wonderful five-star review! Your gratitude inspires our team to continue offering first-rate service. We consider it an honor to have you here. All the best, OnPhone team.
  • Let down! No Spain numbers although advertised

    Let down in an urgent situation - if you don’t have Spanish numbers then don’t advertise saying that you do.
    I tried a few random small countries and miso didn’t have numbers for them

    Developer Response

    Thank you for your feedback. We're sorry that the app didn't meet your expectations. Due to high demand, numbers of Spain are quickly sold out. However, the list of numbers is constantly updated and replenished with numbers from new countries. We will be glad if you give our application a second chance in the future. Please feel free to contact us directly via in-app chat if any questions arise. We're here to assist you anytime. Best regards, OnPhone team.
  • Useless for certain countries

    Bought the monthly subscription to get a number for my Japan trip, then got told O need to upload my business registration and all sorts of legal documents in order to get a Japan number, which I don’t have, this information was not displayed before the payment for the number, so I paid for nothing. Very useless app and no warning for service they can’t provide
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    Developer Response

    We're sorry to hear about your recent experience. At the request of the regulator, the provision of documents is mandatory to purchase the phone number of some countries like Japan. Unfortunately, we have no influence on this. You can choose any other number where document verification is not required. Most country phone numbers in the app do not require additional information. If you have any questions or concerns, please reach out to us directly via in-app chat. We're here to assist you anytime. Best regards, OnPhone team.

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