Leave a Review Liigu mobility
Unreliable company
I had a reservation with Liigu for half a year and they canceled my reservation a day before I was supposed to leave without warning. Terrible company. Terrible app.Jinnandjuice
Developer Response
Hello, We sincerely apologize for the inconvenience and frustration caused by the cancellation of your reservation. We understand how disappointing it must have been, especially after planning so far in advance. Unfortunately, due to unforeseen circumstances, we were unable to fulfill your booking, and we deeply regret the short notice. We take full responsibility for the lack of communication and are continuously working to improve both our service and app to prevent situations like this from happening in the future. Once again, we apologize for the inconvenience. Kind regards, Lana from LiiguThey need to be shut down immediately
They will charge you a deposit of $1600 without your knowledge and steal your money. I had a two day rental with minimal driving and they would not give my deposit back. They should be sued and shut down as a company. It’s a scam.jekkejebdjd
Developer Response
Hello Vincent, We are sorry to hear about your experience and understand your frustration. However, we want to clarify that our website clearly states that a deposit will be charged 48 hours before the rental begins. We apologise if this information was not clear enough during your booking process. After the vehicle inspection, we can confirm that your deposit was refunded. We’ve also reached out to provide you with the invoice confirming this refund. We hope this clears up the situation. Kind regards, Lana from LiiguAbsolute SCAM - do not trust
Absolute SCAM - do not trust. They cancelled my booking WHEN I LANDED because my photo ID upload “did not meet their requirements” and they charged me £100 to do so!!! Then I had to pay £300 for an airport taxi!! I don’t think they ever had a car for me - just a total rip off.Alex_1738_
Developer Response
Hello Alex, We're sorry to hear about your experience. After reviewing your booking, we found that the photo of the driver's license provided was a photo of a photo, rather than the physical license itself. Unfortunately, we cannot accept this, as specified in our photo requirements. We have refunded your deposit in full. However, since the payment for the car rental was made to the broker VIP Cars, we recommend contacting them directly regarding the rental cost, as they have their own cancellation policies. We apologise again for the inconvenience. Kind regards, Lana from Liigu