Poor app
Hard to navigate & impossible to reset password!
Classes I know are on(as instructor told me so) not showing and no one on the phone can help with booking them.
Classes I know are on(as instructor told me so) not showing and no one on the phone can help with booking them.
Swimming
The site for the swimming pool is so easy to use and so handy
Won’t let me book
Very glitchy and despite being and app to book activities I’m unable to book!
Clunky and not great for family bookings
It is difficult to find what you are looking for and booking is even more of a hassle.
Banchory Leisure
Online system great idea but often fails to take number of players or allows you to pay when you do
Phoning often results in no one picking up
Phoning often results in no one picking up
Website from the dark ages
Shocking website, primary school kids could have designed it much better
Poor
Not at all user friendly and doesn’t seem to be up to date.
Not fantastic… yet…
I can’t make a full booking on the app yet. Quite frustrating as when I went to make the booking, an error occurred, I went to use the website instead and the space had gone. There are a few things the app could do better on, but I’ll look forward to see when it is fixed. Otherwise it’s well laid out and easy to use.
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Doesn’t work for families.
So difficult to book activities for more than one child. Have to log out and log in with separate details for each person.
Terrible app!
If you are trying to book for a family forget it. Can only book one space which is useless. And the phone support is non existence and cuts you off after 5 mins if they don’t answer. Worst system ever and actually prevents me using local facilities because it’s so hard to book spaces.
