Ark7 User Reviews

Top reviews

Works for me

I think the app is very easy and straightforward. It would be a great place to start someone who’s new to investing…

Professional Portfolio Manager

I like the option of diversifying some of my holdings into real estate. The offerings are too few to diversify properly. There is too much concentration risk holding more than 5% of a portfolio in one asset. This limits how much capital I am willing to risk with this opportunity.

Response from developer

Hello WCF Capital Management, thank you for sharing your feedback and for choosing Ark7 as a platform for diversifying your holdings into real estate. We understand your concern about having enough offerings to properly diversify your portfolio and manage concentration risk. We are continuously working to expand our selection of property offerings to provide more diverse investment opportunities. In addition to our open offerings, we also have a trading market where you can buy and sell shares of properties with other investors. This feature allows you to adjust your portfolio more flexibly and manage your investment concentration as you see fit. We appreciate your input and are committed to enhancing our platform to better meet the needs of our investors. Please stay tuned for more property listings in the near future. If you have any questions or need further assistance, feel free to reach out to us at support@ark7.com.

False Marketing

They make the purchase experience so easy that you will forget to consider the seller experience - the holding periods they advertise is completely false. You won’t be able to sell what you put in, and even if you do, it will not be at any price close to the original which makes this basically a 5% savings account where you can’t actually recover your principal funds from. All in all they have good mobile developers and they write good software to attract users but definitely DO NOT be tricked into investing here. Update after developer response- this is their response below “The holding period is clearly indicated on each property page, and we recommend reviewing this information before making a purchase.” This claim from their dev team is clearly false as evidenced by the message directly from their support team - “All shares will be processed once the minimum holding period has passed - and while you've passed the minimum holding period, the property is not yet listed in our trading market”. Their dev team directly contradicts their support team - the holding period that you will see is entirely fake, they will use this fake number to attract your purchase and then hold your funds indefinitely - STAY AWAY
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Response from developer

Hi Jzizzzle - Thank you for sharing your experience. We’re glad you found the purchase process easy, but we’re sorry that the selling experience didn’t meet your expectations. The holding period is clearly indicated on each property page, and we recommend reviewing this information before making a purchase. While our goal is to provide flexibility, resale values can vary based on market conditions, but they are always higher than the initial offering. Each property also has trading insights to help investors better understand share price fluctuations. We’re here to help and would like to discuss your experience further. Please reach out to us at support@ark7.com so we can assist you further. - Ark7 Support

tedinator32

Boss App! Off to a great start! Fastest trades available and best operational relationship with Played, I mean Plaid, LOL! Good transparency with the portfolio and they seem to have excellent customer service so far! Keep up the good work and I look forward to investing in future listings!

False Marketing

They make the purchase experience so easy that you will forget to consider the seller experience - the holding periods they advertise is completely false. You won’t be able to sell what you put in, and even if you do, it will not be at any price close to the original which makes this basically a 5% savings account where you can’t actually recover your principal funds from. All in all they have good mobile developers and they write good software to attract users but definitely DO NOT be tricked into investing here.
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Inconsistent and bad return on Investments

Great idea, great app, great visuals just horrible and inconsistent returns on investment each the return on investments keep going down and going from projected 6% - 4.85% the projected distributions are never accurate when the actual paydays, you get better returns in the stock markets, REITS, ETFs and other savings account that give 6% APY. Will be taking most of my money out and putting it somewhere else where there is a more consistent and higher return for your money.
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Response from developer

Hi Werls30, we appreciate you taking the time to share your detailed feedback and your positive remarks about our app, idea, and visuals. We understand your concerns about the inconsistent returns on investment and the differences between projected and actual distributions. We aim to provide the best possible returns, and your feedback helps us identify areas for improvement. Thank you for giving us the opportunity to improve. We would like to understand your experience better and discuss how we can address these issues. Please reach out to us at support@ark7.com so we can assist you further. - Ark7 Support

Great platform

I like being able to invest in shares in top housing markets, without having buy a whole house there. And I think it’s better than most REITs because you can choose the specific locations that you want to invest in.

Best Real Estate Investment App I’ve Used Thus Far

If you’re wondering if it’s legit, let’s me answer it for you—yes. Best app I’ve used for real estate investing personally. I’ve tried others, but this one beats them all in how quickly dividends are paid, the withdrawal reliability, and the dividend reliability. 10/10 👍🏼

This is a scam

If you deposit money. You will not be able to buy anything. And they won’t return your funds for 60days. I placed 3 orders, none of which were filled and requested they return my money as it’s just sitting in their app. I was not given my money back. I must wait 60 days to be rid of this scam. Please don’t waste your time with it.
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Response from developer

Hi Casual user123421, we truly appreciate you taking the time to review Ark7’s investment platform. We understand the frustration regarding the waiting time for security clearance before you can withdraw your deposit. Ark7’s platform is highly regulated by the SEC. We are required to monitor account transactions for illegal activities, including but not limited to money laundering, terrorism funding, and bad checks. Therefore, we have adopted a security policy of a 60-day freeze before you can withdraw your deposit from your Ark7 account. Once the 60-day review period is complete, you may withdraw funds as needed. We want to assure you that Ark7 is not a scam. We take compliance and security seriously to protect our investors' interests. If we can provide additional support or if you have any questions, you can reach us at support@ark7.com. We'll be happy to assist. - Ark7 Support

Concerned

I have been seeing a lot of one star reviews lately regarding this app about with the liquidity and the customer service not being present and I wanted to share my own experience. I’ve emailed you guys twice two weeks ago regarding a pending payment and no one has gotten back to me and for an app to be an investment app I think you guys should have Customer Service widely available because you’re dealing with peoples money, secondly I’ve noticed that the cash distribution continues to go down each and every single month from like 5.27% to 5.24% and now 5% is like the more money I put down the less return I get on my investment which investments don’t go like that. It’s the more money you put down the more you get this before liquidate all my funds and transfer it into another investment portfolio.
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Response from developer

Hi Werls30, thank you for taking the time to share your feedback. We deeply regret hearing about your recent experience with our app, and we apologize for any inconvenience caused. We understand your frustration with the lack of response and confusion about the expected returns in your Ark7 account. All our investors are very important to us, and it saddens us that we may have missed your inquiries. Please know that we are taking immediate steps to improve our response time and ensure that our support team is more accessible. Your feedback is important to us! We want to ensure that we make improvements to regain your trust and we'll be happy to schedule a 1-on-1 with you. Please reach out to us directly at support@ark7.com so we can address your concerns as a priority. - Ark7 Support

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