Terrible customer service and do NOT deliver as advertised!
I have ordered a couple of things from them and it was fine when it didn’t matter how long it took. I didn’t really pay attention. Then, I ordered two Christmas sweatshirts on November 16th. Well in advance, right? Wrong. Five weeks went by and they had not shipped. I was not going to have them in time for Christmas. Their customer service was short with me and not helpful. So, I asked about my order on Facebook and said how long it was taking. Now, I’m blocked like others have been. Totally fine because I would NEVER purchase from them again. They obviously don’t want people to know about their terrible customer service!! Too many other cute boutiques to support who value their customers.JKC80
They block you if you tell the truth about shipping
I downloaded this app just to leave this review. I ordered like 10 shirts from this company. The designs were so cute! I ordered well in advance since they advertised like 14 days or something like that. It literally took a month. Not including weekends…so an add pops up on FB and I’m reading comments and someone asked how long does it actually take and I answered the truth. Bout a month. Tell me why they blocked me 😂😂 I’m just now wearing the shirts and thought ok I should order NOW for valentines since it takes so long and I can’t find the FB group fro the life of me. I used my husbands FB and pulled it right up. To make sure I wasn’t tripping. So I’m coming here to agree with all the other comments that they market one time and it’s just simply not true and honestly I was ok with the time since I didn’t need it but to block me shows that they rather lie and that’s unfortunate 🥲Nickoleh
Don’t waste your time or money
Super slow with shipping times and HORRIBLE customer service.BrittloveBG
Poor Communication and not very friendly
Same problem with communication as the above review mentions!! It took FIVE DAYS for the company to respond back in email. That’s the only way of communication they have unless you comment on a post like the above review mentions! Also not very friendly when they finally replied back to me, pretty much telling me I lied when I didn’t. FALSE! Won”t order from them again.001200800
DO NOT waste your time — prices aren’t worth the headaches & inconveniences.
The prices are great, but don’t let it lure you in to the headache you’ll receive on top of the unkind customer service — IF you receive customer service, that is. Placed two orders within 2 days of each other. Items were expected to ship 14-16 business days later. Items didn’t ship until 22 business days later [ after being printed for almost 2 weeks & waiting to be dropped off at post office ]. Within this time, I sent a few messages back & forth for updates. I would have to write the Facebook messenger or comment on a post to get someone to respond in emails. Because of the inconvenience, was told I would receive a credit, but never did. When I received my first order, THREE items were missing & one item was messed up. Wrote them to let them know, days went by without a response. So, again. Went to Facebook messenger & commented on a post. Rather than receiving any kind of apology as well as the rest of my items — the company refunded me without a word. To me, this speaks volume. And, being that this was my first order(s) from the company — what an impression made. So, hopefully someone who hasn’t ordered from them reads this & runs!vs_layne
Sometimes worth the risk of ordering
Absolutely love them they have great stuff at great prices. But they never answer emails. And the stuff takes longer than they advertise.mrspuddleyc
Terrible Customer Seevice
DO NOT ORDER FROM THIS COMPANY! They will take your money and never ship your items or respond to emails.Hayleyyycoy
Help.
Hi! I placed my order a month ago and it's said "fulfilled" for a while now... But has not moved from that status. It says 2-4 weeks for shipping, but it's past that. Just wondering if it's on the way soon or what! Thanks.galub Jackson
Extremely slow shipping/didn’t hear back from emails
Though the clothes I received were exactly what I wanted. Shipping took way longer than what the site suggests. Site says 14-16 business days. It took 1 month and 9 days for my items to arrive. I emailed twice during this time span to see about my order and heard nothing back.MMV232
Buyer beware
Would give zero stars if I could. This company is owned by the same person that owned frogs and frills which had many complaints with the bbb should have know. It would be the same problems. Changing the name doesn’t help the shipping problems or lack of communication. Save yourself a headache and don’t buy from this company.hwilliams/123
