Leave a Review Appointment Trader
Top experience
Amazing experience. Always gets you in the best place at the last minute.Scripterrs
I was scammed
When I arrived at the restaurant, they said there was no reservation and that it was a scam.willie33337777656
It’s a scam
Stay away from this app!!!!! After you make a bid with your card, if the bid isn’t successful you think your money is refunded to your firm of payment but it isn’t!!! They create a virtual credit card with your name and a fake Las Vegas address which belongs to Aria resort and casino, and they “credit” the money to that card that they only know about!! If you are lucky enough to figure out that the money wasn’t credited back to your card, after jumping multiple apo hoops you are able to retrieve the information of that virtual card that now bears your name with a fake Las Vegas address and use it to credit yourself back!!!!!! That is absurd! What bank is this card issued from? How do they issue a card without your consent? What happens to that card? How do you cancel your account?? There is zero information on any of these issues!!! FRAUD FRAUD FRAUD just reported them to the authorities for online fraud. Good luck if you decide to use this appShow lessVigoroux
Developer Response
Hey Vigoroux, It is unfortunate to see reviews that are being posted after having exchanged multiple emails without mentioning support responses. We absolutely refund payments every business day to the original form of payment, in your case we could not refund the payments as you already used your virtual card on Amazon to access your entire account balance. Currently we ask users to reach out to support@appointmenttrader.com to request a refund, which is prominently displayed in every user’s main account. As bids are often for many days in the future, the funds are being held in a deposit account while a bid is active. As customers frequently buy and sell reservations their AppointmentTrader account allows users to access the account balance via a virtual debit card in real time. As we have explained in our email communication, it is not a credit card that has been opened in your name without your consent - to create the card a user has to press a button “Show Card Number”, then enter their name and finally confirm that their details are correct to create the card. As this is a virtual card that is solely used to access account funds instantly the charges are billed to us which explains the billing address of the virtual card being our business address in Las Vegas and also guarantees there is no impact or even a soft inquiry to your creditfile. In your case the card address was actually outdated, which has been attended to. Lastly, we are working on a function that allows users to generate their own balance refunds and hope to release this feature in June.Beauty and Essex
I’m a believer! We scored last minute reservations tonight! Ii’ll definitely use this app in the future!Disapsux
So convenient!
Easy to navigate and convenient app to find last minute reservations!res90178
First time using app ….
I was nervous when i made my reservation , bcus i had to drive 2 hours to it and the restaurant. Doesn’t utilize a phone only email. I sent an email to the restaurant after I received my confirmation and the restaurant emailed me back 24 hours bfore my reservation to confirm my reservation. Even after I didn’t give in to I arrived and i was seated. I’m actually here at my table textn the review. This is the BEST. Im ready to make 3 more future reservation tonight. This app is Awesome !Show lessjversace215
Awesome service.
Secured an extremely tough reservation for me for my anniversary celebration. Amazing!!! Thank you so much!!!!!LSal212
Amazing Tool for Diners and Organizers
I love the idea and implementation. Great job Jonas! I see huge growth here!smalldosedaily
Solid app
Support emails can be faster and approval can be faster but solid conceptGregger3725
Great app with unique idea
This app is a game changer to get into booked out restaurants! Easy to use and it’s growing rapidly.vinzenest
