myBuckeye User Reviews

myBuckeye
myBuckeye
Buckeye Cablevision, Inc.

Top reviews

Pointless App

Seriously what is the point? Can’t make a payment, can’t view your bill, can’t add payment method, and can’t set up auto pay. You literally just get redirected to Google for EVERYTHING! This app is horrible.

Useless

Probably the most useless app that I’ve ever used. The app does not let you view your bill, add a payment method, or even pay your bill. You either get caught in a loop of logging in, or it takes you to the web browser where you experience the exact same issues. I have never had more issues paying a bill in my life. The only actual option to pay your bill is to call and pay it over the phone. (This has been a long-standing problem since I registered an account with Buckeye broadband.)
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Just use the website

They sent me an email to try the app and I’m like oh okay why not. Well it won’t even let me login.

Kinda useless to download

Every time you try to pay a bill or do anything on the app it direct you to the web browser so what’s the point of the app?

Terrible app

Can’t even get to log in! My information is correct yet it’s telling me it’s not! You can do better Buckeye!

Not worth the trouble

Have tried for 6 months to use this app. Been on the phone and in person more times than I can count, trying to figure out how to make it work. Do not waste your time with it. Nothing but a waste.

Needs fixing ASAP

Decided to move to the app since the website has been under maintenance for the past month but can’t even go pass the login due to the app not displaying my security questions. How on Earth am I suppose to answer the questions if they are not visibly displayed?

Please fix your app or your website ASAP so I can pay my bills.
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Needs work

This app is not as user from as it should be. Very poorly done considering this is a media company. Buckeye should have one of the best apps around instead of this cheap one.

Crashes when not allowing Notifications

If you do not allow notifications when prompted in iOS 10--App crashes--Please fix this bug.

Great App

Easy to use, good look.

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