KoreHealth User Reviews

KoreHealth

Think Tech Sales Limited

Lifestyle

Health & Fitness

Reviews Summary

Positive highlights

🔍

This app hasComprehensive - Tracks a wide range of metrics including steps, heart rate, oxygen levels, and more

🤖

This app hasSynchronized - Seamless integration between the app and the wearable device

🧭

This app hasTrend-tracking - Provides historical data and trends to monitor progress over time

💪

This app hasMotivating - Encourages users to stay active and reach their fitness goals

🧠

This app hasInsight-generating - Offers detailed insights and analysis of health data

🎯

This app hasResult-oriented - Helps users achieve their desired health and fitness outcomes

🧘‍♀️

This app hasDedicated - Provides a comprehensive solution for users focused on their wellbeing

🔢

This app hasAccurate - Delivers reliable and precise health and fitness tracking

🤩

This app hasInteractive - Offers a user-friendly and engaging experience

🗓️

This app hasOrganized - Keeps all health and fitness data organized and easily accessible

Negative highlights

💰

This app hasExpensive - The required subscription fee of $20/month is seen as too high by some users

🔒

This app hasForcing Subscriptions - Users are frustrated by the lack of free access to basic features

🚫

This app hasConnectivity Issues - Frequent disconnections and sync problems reported by users

🕰️

This app hasSlow Support - Slow or non-existent response from customer support

📉

This app hasInaccurate Tracking - Some users report issues with the accuracy of certain metrics like step counting

🤯

This app hasConfusing Changes - Users are frustrated by the removal of previously free features

📦

This app hasUseless without Subscription - The device becomes largely unusable without a paid subscription

🤖

This app hasBuggy App - Users report issues with the app freezing, crashing, or not functioning as expected

Top reviews

Most RecentHighest RatedLowest Rated

Not notified

So far I like the watch overall but one of the main features I need from it is the messaging, call and email notifications it provides. While the watch gets the notification I do not get any vibration from it at all. The watch can vibrate since I tried some of the features and it vibrates for those but not the important ones I need for my job. There is also nothing on the website about how to troubleshoot this problem as I’m sure I’m not the only one having this issue.

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ScrewTurboTax

3 years ago

Response from developer

Hello! Thank you for posting a review and we’re sorry to hear that you are having issues with the notifications. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.korehealthofficial.com/

Does not work

The watch will not work because it is not synched with app. app will not work = hopeless. Refund required.

Seratonina

3 years ago

Response from developer

Hi Seratonina! We apologize that you are having issues with the app. If you could please contact our customer support at https://support.korehealthofficial.com/hc/en-us We'll get you up and running.

Can’t Track Mileage

I want to say it’s a great watch but I’m not sure I can. The whole reason I got it was to track my mileage when I run so that I don’t have to carry my phone. Unfortunately, that seems to be the only function this fitness watch cannot do.
I ran my usual run around my neighborhood, and it said I ran .2 miles. That doesn’t make sense because, as long as I can remember, running around my neighborhood was AT LEAST a mile! At school I ran what should’ve been almost 3 miles, and the watch recorded it as less than a mile! This has happened so many times, and it is very frustrating that I know I’m running more than what it says, but I can’t know exactly how much I’ve run! Today I decided to use an app on my phone to track my run. It recorded it as 1.09 miles. What did my Kore 2.0 get? 0.2 MILES!
Why is the mileage tracker so incorrect? Now I can’t use the watch for the one function I got it for. All the other things the watch can do work fine, but if you want to track miles, get another, more accurate fitness tracker. And please, developers, PLEASE fix the mile tracking. Otherwise this was a waste of money.

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Graegen

3 years ago

Response from developer

Hello Graegen! We apologize that you are having issues with the features of the watch. If you could please contact our customer support at https://support.korehealthofficial.com/ We'll get you up and running.

Faulty firmware update

I now have two watches one that tells the time, and a new one which doesn’t connect to the app at all. The first one was fine till the new firmware arrived and I can’t upload the data to the app. I am pleading with Kore to fix the problem ASAP!!!!

angfek

3 years ago

Buy something else

I tried to connect my device to my phone for 2 days. I finally gave up and purchased something else. Think long and hard about buying this device. Then buy something that takes a few minutes to connect up.

nofussno muss

3 years ago

Poor

I have just purchased the kore 2 watch. I cannot even pair my watch as the KoreHealth app advises to upgrade the firmware.. then it freezes on my phone and won’t do anything. The customer advice I have been given says pair the watch to the phone. They are missing the whole point I cannot get to the point of pairing as it freezes and won’t do a thing! Three days I have been trying to resolve this and am fast loosing patience. Not helpful at all. And every nickname seems to be taken so can’t leave a review!😡

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112233!!

3 years ago

App update solved issues!

The Kore 2 watch is great - really pleased. And now that the update also works properly with my iphone, I’m even happier!

Lasraz

3 years ago

Response from developer

Hi Lasraz! Thank you for your review. I’m sorry to hear you had an unsatisfactory experience. If you’re open to discussing your experience further, please contact our customer support at https://support.korehealthofficial.com/hc/en-us

Data sync takes forever

IPhone12 and Kore device data sync stuck at 1% for over 5 minutes and seems to never complete; must connect on my phone every morning (don’t sleep with phone in bedroom); like the Kore but getting tired of these two issues

SC2010e

3 years ago

Response from developer

Hello! Thank you for posting a review and we’re sorry to hear that your experience. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.korehealthofficial.com/hc/en-us

Fix this app

I worked doing applications for 20 years in IT I’m deleting this app. Let me know when you have a version that works. This product gets more entertaining all the time. Had firmware update today, opened the app, checked my last nights sleep, looked good, next time it synced the data had disappeared. What a feature 😒

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RDHMoore

3 years ago

Response from developer

Hi Moore! We regret the inconvenience caused. Please could you contact us at https://support.korehealthofficial.com/hc/en-us We’ll work with you to resolve any issues as quickly as possible

Sp02 description page on IPhone

I got my watch/tracker two days ago and it has
operated well but it loses the Bluetooth connection sometime through the day and I have
to reconnect which has worked ok so far.
I am now in the Kore app having a look at the Blood Oxygen SP 02 description page, but I can’t
close the page, there is an X in the top right corner but it doesn’t work, so can’t use the rest
of the app. Over to the programmer’s.
Keith

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Mycarsaab

3 years ago

Response from developer

Hello Mycarsaab! Thank you for posting a review and we’re sorry to hear that you're experiencing issues with syncing data to the app. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.korehealthofficial.com/hc/en-us