User Reviews: ThePhotoStick Omni

Top reviews

  • ThePhotoStick works

    The photo stick is basically intuitive to use, but it is slower than I expected. It reliably backed up nearly 26,000 photographs from my phone and it took about five hours.
  • Fantastic

    This product is so easy to use and is a wonderful way to transfer photos between devices.
  • Best invention ever!!!

    The PhotoStick is a MUST for people who take tons of pics! In minutes over 4,000 photos and videos have been backed up so I can free up storage on my iPhone!! I used to try transferring things onto my hard drive and always ran into issues. This is so easy!! Love it!!
  • Very disappointing

    I loaded the photos and videos and it took about 4-5 hours to upload. When it was complete, I followed all the instructions. But when I put the device back in, only the videos had saved. I reached out to customer service and after a few back and forths where they instructed me where to look for the photos, I sent a screen shot showing I was looking in the right place but the photos are not there. In response, they sent me an 87 page user manual. I don’t have time to reload the photos without knowing it will work this time and will not rely on this device with this level of support to store photos long term. I’m sorry to say that I will be sharing this in a one- star review to warn other shoppers. I was really excited about this product and very disappointed that it took so much time, didn’t work, and does not have a meaningful customer support structure in place.
  • Review of PhotoStick OMNI

    Very easy to use and was much faster at transferring files from phone to stick than I had thought it would take. I only waited a few minutes for over a 1000 files.
  • Easy!

    This little device works as advertised. Just backed up my iPhone pics in about 10 minutes
  • First time I’ve used PhotoStick

    I was a little hesitant because I am not a computer type person but I was able to download the app and then back up my photos from my iPhone. Thank you PhotoStick!
  • Zero stars if I could

    Overall terrible for the iPhone. I’m returning for refund ASAP! - I guess I got sucker’ed by the idea that a company might actually make this product. When you try to plug in the (very poorly constructed thumb drive) into the adapter, the USB part shifts back and forth, not allowing it to fit into the adapter. (When you think it’s attached it’s actually not all the way in b the adapter has somehow slid back into the thumb drive itself. I know this bc I bought two. The 128GB AND the 256 GB. The app never see’s any photo’s on your device but maybe a few downloaded items. Over all terrible for the iPhone.

    Developer Response

    It sounds like your drives were damaged in some way. Please contact our support and they can replace them for you.
  • Photo stick excitement!

    I was skeptical about this product until I got it in the mail. My skepticism went away as soon as I used it for the first time. Photo stick was so easy to use that I was amazed! I will definitely be telling all my friends and family about this wonderful gadget. I’m confident that my favorite photos and memories will be safe now. I got one for myself, my wife and son!
    Thanks for a great product that does what you say it does.
  • Excellent Application. Vince Galvez

    You will need to read the videos a couple of times, then follow the steps carefully then success. It is really easy a piece of cake! I back up all my photos from my IPad/ IPhone 7, very nice and clear and about 10 minutes. Great.

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