Leave a Review EV Companion
Not free
Have to sign up to the trial of the “premium” version of the app to even get past the start screen. This should be banned by Apple. Uninstalled straight away.mmm_pie147
Nice app for EV drivers
The infrastructure of charging stations in the U.S. is insane. You need dozens of apps to deal with all the manufacturers of public stations out there, made even worse for us non-Tesla owners. Plugshare is most popular, but I’ve had many false hits saying a charger was down when it wasn’t or vice versa, and the UI leaves much to be desired. This app brings me much needed sanity by aggregating the different public charger networks together in one very well done user interface. It’s a subscription app, but they seem dedicated to keeping it up to date with the latest EVs and charger networks, and the data on charger availability so far has been good. Worth the subscription price.Show lessCS Guy
Developer Response
Hi there, Thank you for trying us out and leaving detailed feedback! We are happy to hear EV Companion has been a useful tool for you, as it has for us. If you have any suggestions or questions, please reach out to info@appbytes.net at any time and we can personally connect. Collin EV Companion AppBytesDidn’t work with Electrify America
The App didn’t work for me while trying to use it with the Electrify America chargers. The basic function of “charging” was not easily available. I desperation to make the connection with the car work, I accepted the trial and was charged for a full year ($60). Their contact page only has a contact form, no customer service number, no chat. I hope their new version has an upgrade and that they improve their customer service.Show lessanaimation
Developer Response
Hi there, I am sorry to hear about your unfortunate experience at an Electrify America charging location. Please know that our app is an informational service only and we are not affiliated with any EV charging networks in any way. I would suggest reaching out to Electrify America directly for any help with their charging locations. It seems you were also charged after your 7-day trial through an initial mistake. If you are able to reach out to us through info@appbytes.net, we can guide you through a full refund process. Collin EV Companion AppBytesLures you into yearly subscription- not much use
Just bought an EV and got a bunch of apps to try out for finding chargers. This is the only one that lures you into a yearly subscription for 59 bucks. What for? No idea. Plenty of apps out there to give you info on public chargers for free. Just glad I managed to cancel right at the last day of my one week trial.Show lessAAA06483
Developer Response
Hi there, Thank you for trying us out! It appears you signed up for our annual Premium membership through the 7-day free trial and canceled before the period was over, which is great! EV Companion Premium offers several great features, but the app itself is free to use without a subscription and still boasts many useful elements. If there is anything else we can do to make EV Companion a more handy tool for you, please reach out to info@appbytes.net and we can connect there! Collin EV Companion AppBytesDO NOT DOWNLOAD
I went out of state for a business trip. I made the mistake of renting an electric car, and downloading this app. I somehow, unintentionally signed up for a years membership and didn’t even USE this app. Customer service is a nightmare to get ahold of due to there being no customer service number. And now I’m out $59 for something I’ll NEVER use.Show lesslover of delivered items
Developer Response
Hi there, We appreciate your feedback and I am sorry to hear you had difficulty canceling your subscription. We offer a complimentary 7-day trial of our Premium membership that can be canceled at any time within that period for no cost. If you have been errantly charged through Apple's system, please reach out at info@appbytes.net so we can find a resolution. Thank you for trying us out! Collin EV Companion AppBytesPredatory App
This app moved itself to the top of the search list when I was looking for something different. In my haste to move along I accepted it and promptly got charged $60. All it does is map you to chargers, something that is free in many other places.Husker
Developer Response
Hi Husker, Thank you for trying us out and leaving a thoughtful response. It sounds like you were charged after a 1-week free trial of our Premium service, which you can cancel for a full refund at any time! If you need assistance doing so, please reach out to us at info@appbytes.net. Our intention is to be the best companion app for EV owners, with lots more features than just charging location, not a predator, and I'm sorry to hear about your negative experience! Again, please reach out if there is anything else we can help you with. CollinNot what I expected
Don’t get confused - this app does not pay for Any of your EV charging. For some reason I thought it did. Silly me! Also it doesn’t list my particular Ford Fusion Plugin Hybrid and from the sounds of some other users, it doesn’t list their hybrids either. By the time I realized this, it was too late - I had already paid $39 for a year which was non-refundable. Live n learn!Show lessMcGregor is in
Developer Response
Hi there, Thank you for trying us out, we're sorry to hear about your negative experience using our app. Please note that we repeatedly state our app is a phenomenal informational service and EV buddy, but we never claim to support payment at charging locations. Separately, we have added all Ford Fusion PHEVs to our vehicle database in order to support your unique experience! We hope to see you around and experiencing all of our other great features. Let us know if there is anything else we can help you with at info@appbytes.net.What happened to charging station reviews and ratings?
I used to be able to see charging station reviews of other users and that seems to have disappeared. Doesn’t seem to be a way to post reviews either.Xebec Skipper
Developer Response
Hi Xebec, Thank you for being a EV Companion user and taking the time to share your feedback. We have not made any changes to the station reviews option, and they seem to be working correctly on our end. It could be an issue with a specific location near you. Do you mind sending the station’s address to info@appbytes.net so we can further assist you? Thank you, CollinAvoid
App only shows default chargers based on your car. You cannot even change your car or add another car. You cannot determine which connector adaptors you have. Worse EV app I’ve seen. Also they force you to get the free trial to initiate the app. And if you forget to cancel within a week they charge you 60 bucks for something that Apple Maps already does better. Avoid at all costs.Show lessLe_Cagot
Developer Response
Hi there, Thank you for taking the time to leave your thoughts on EV Companion. I'm sorry to hear you were having trouble changing your default vehicle. Please know that there are several ways to control which stations appear on the map: By changing your vehicle in the trip planning screen, by changing your vehicle in the Settings screen by tapping the settings gear icon on the lower right, or by adjusting the filters by tapping the filter icon on the lower right. We hope that you will try us again and discover how robust yet easy-to-use EV Companion really is! If there is anything specific we can assist with, please reach out at info@appbytes.net. Thank you, CollinHorrible app
Deceptive and opaque, this app would never allow me to connect and charge my Chevy Bolt.
Then it made cancelling the "free" membership impossible. There is NO contact information.
I want to cancel this membership, and if this proves to be impossible I will file complaints with the California Department of Consumer Fraud.Show lessRillyRF
Developer Response
Thank you for taking time to leave feedback on our app. I'm sorry to hear about the unfortunate experience you had at a charger with your Chevy Bolt. Please know that our app is an informational service only and is unable to help with connectivity problems of charging providers. If you need help canceling your Premium membership or have any additional feedback to provide, please let us know at info@appbytes.net. Thanks, Collin
