EV Companion User Reviews

AppBytes, LLC

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Short sighted

This app sounds good in principle its weakness is the ability to see further then a mile from you intended path to see faster or more reliable charging stations.

Case in point Portland to Boise has on i84 it skips a fast charger in Hermiston, Oregon at a Walmart that is only slightly out of route, for a level two charger that will take 7 hours and 45 minutes to complete a charge to 90%

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Better to be hated

2 months ago

Doesn’t work.

Had three main issues that made the app useless. When you download there is no way to use without signing up to the trial. Now I have wasted the trial as I wanted to look at the app before I needed to use it in the real world. The 2nd problem is that chargers only show when you zoom in really close. Making finding a charger impossible. The 3rd and probably the most important. The routing doesn’t work. I tried to plan a test journey and it crashes the app and it just freezes when it is “optimising” the route. There is no way the rating for this app is real.

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Joe (London)

2 months ago

Frustrating App

So, you immediately get prompted for a subscription. That’s annoying right off the bat. Then, you can get access to the free features after subscribing and canceling. All of this so the developer can hang onto your money, and draw interest, for the months it will take for a refund?

If features are free, just provide them. I understand that premium features require a subscription, and I’m fine with that. Just don’t charge me to get access to the free stuff when I can’t even tell if the app is any good in the first place.

Totally stupid model.

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pyelor

2 months ago

Response from developer

Hi there, Thank you for trying us out and leaving feedback! It sounds like you are referring to the 1-week free trial of our Premium service, which you can cancel for a full refund at any time! If you need assistance doing so, please reach out to us at info@appbytes.net. Our intention is to be the best companion app for EV owners, with lots more features than just charging location, not a predator, and I'm sorry to hear about your negative experience! Again, please reach out if there is anything else we can help you with. Collin

Not free

Have to sign up to the trial of the “premium” version of the app to even get past the start screen. This should be banned by Apple. Uninstalled straight away.

mmm_pie147

4 months ago

Nice app for EV drivers

The infrastructure of charging stations in the U.S. is insane. You need dozens of apps to deal with all the manufacturers of public stations out there, made even worse for us non-Tesla owners. Plugshare is most popular, but I’ve had many false hits saying a charger was down when it wasn’t or vice versa, and the UI leaves much to be desired. This app brings me much needed sanity by aggregating the different public charger networks together in one very well done user interface. It’s a subscription app, but they seem dedicated to keeping it up to date with the latest EVs and charger networks, and the data on charger availability so far has been good. Worth the subscription price.

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CS Guy

5 months ago

Response from developer

Hi there, Thank you for trying us out and leaving detailed feedback! We are happy to hear EV Companion has been a useful tool for you, as it has for us. If you have any suggestions or questions, please reach out to info@appbytes.net at any time and we can personally connect. Collin EV Companion AppBytes

Didn’t work with Electrify America

The App didn’t work for me while trying to use it with the Electrify America chargers. The basic function of “charging” was not easily available. I desperation to make the connection with the car work, I accepted the trial and was charged for a full year ($60). Their contact page only has a contact form, no customer service number, no chat. I hope their new version has an upgrade and that they improve their customer service.

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anaimation

5 months ago

Response from developer

Hi there, I am sorry to hear about your unfortunate experience at an Electrify America charging location. Please know that our app is an informational service only and we are not affiliated with any EV charging networks in any way. I would suggest reaching out to Electrify America directly for any help with their charging locations. It seems you were also charged after your 7-day trial through an initial mistake. If you are able to reach out to us through info@appbytes.net, we can guide you through a full refund process. Collin EV Companion AppBytes

Lures you into yearly subscription- not much use

Just bought an EV and got a bunch of apps to try out for finding chargers. This is the only one that lures you into a yearly subscription for 59 bucks. What for? No idea. Plenty of apps out there to give you info on public chargers for free. Just glad I managed to cancel right at the last day of my one week trial.

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AAA06483

5 months ago

Response from developer

Hi there, Thank you for trying us out! It appears you signed up for our annual Premium membership through the 7-day free trial and canceled before the period was over, which is great! EV Companion Premium offers several great features, but the app itself is free to use without a subscription and still boasts many useful elements. If there is anything else we can do to make EV Companion a more handy tool for you, please reach out to info@appbytes.net and we can connect there! Collin EV Companion AppBytes

DO NOT DOWNLOAD

I went out of state for a business trip. I made the mistake of renting an electric car, and downloading this app. I somehow, unintentionally signed up for a years membership and didn’t even USE this app. Customer service is a nightmare to get ahold of due to there being no customer service number. And now I’m out $59 for something I’ll NEVER use.

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lover of delivered items

5 months ago

Response from developer

Hi there, We appreciate your feedback and I am sorry to hear you had difficulty canceling your subscription. We offer a complimentary 7-day trial of our Premium membership that can be canceled at any time within that period for no cost. If you have been errantly charged through Apple's system, please reach out at info@appbytes.net so we can find a resolution. Thank you for trying us out! Collin EV Companion AppBytes

Predatory App

This app moved itself to the top of the search list when I was looking for something different. In my haste to move along I accepted it and promptly got charged $60. All it does is map you to chargers, something that is free in many other places.

Husker

10 months ago

Response from developer

Hi Husker, Thank you for trying us out and leaving a thoughtful response. It sounds like you were charged after a 1-week free trial of our Premium service, which you can cancel for a full refund at any time! If you need assistance doing so, please reach out to us at info@appbytes.net. Our intention is to be the best companion app for EV owners, with lots more features than just charging location, not a predator, and I'm sorry to hear about your negative experience! Again, please reach out if there is anything else we can help you with. Collin

Not what I expected

Don’t get confused - this app does not pay for Any of your EV charging. For some reason I thought it did. Silly me! Also it doesn’t list my particular Ford Fusion Plugin Hybrid and from the sounds of some other users, it doesn’t list their hybrids either. By the time I realized this, it was too late - I had already paid $39 for a year which was non-refundable. Live n learn!

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McGregor is in

10 months ago

Response from developer

Hi there, Thank you for trying us out, we're sorry to hear about your negative experience using our app. Please note that we repeatedly state our app is a phenomenal informational service and EV buddy, but we never claim to support payment at charging locations. Separately, we have added all Ford Fusion PHEVs to our vehicle database in order to support your unique experience! We hope to see you around and experiencing all of our other great features. Let us know if there is anything else we can help you with at info@appbytes.net.