Kabayan Remit User Reviews

Top reviews

Good service good rate!

I like sending in kabayan remit hassle free no need to go to a remittance center .. been using this for so long ! Mabuhay!

Response from developer

Thank you for trusting us, Kabayan bingkarot. Delivering your hard-earned money to your loved ones safely will always be our number one priority. πŸ™ Cheers to many more years ahead of us! πŸ₯‚

Napakatagal ng process dito!!! Pag mag papadala ka for emergency hindi pwede!

Ang tagal ng process tapos ang sasabihin lang sayo wala silang magagawa.

Response from developer

Sorry to hear you've experienced issues with our service, Hazy.1. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thank you.

Remittance

Easy way to send money Very fast

Response from developer

Thank you for trusting us, Kabayan Bhe14. Delivering your hard-earned money to your loved ones safely will always be our number one priority. πŸ™

Its slow

Not recomended to others to use it its soo slow

Response from developer

Sorry to hear you've experienced issues with our service, Kabayan Bahog giti. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Very Poor Service

I used Kabayan Remit and the fund is not credited to my sister’s bank account. The app said the money has been completed and deposited to the account but no money credited. Worst customer service that can’t do anything about it but for me to wait.

Response from developer

Cheers to many more years ahead of us! πŸ₯‚

After just two months, I will not use this app again and recommend considering other options.

I am extremely disappointed with Kabayan Remit. I chose this app for its promised speed, but I experienced significant delays because the bank needed to verify a transaction just 300 pesos over the 50,000-peso limitβ€”an issue I haven't encountered with other apps. Customer service did not acknowledge the urgency of my situation, and my refund request was ignored. The rates are slightly higher compared to Remitly and WorldRemit, and the service holds funds for 2-3 days. Additionally, customer service was unhelpful. After just two months, I will not use this app again and recommend considering other options.
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Response from developer

Hi, Kabayan Josslyn2024! Thank you for your review and for raising your concern about this matter. We apologize for any inconvenience caused by the transaction status. Please rest assured that we strive to deliver your money to your loved ones as quickly as possible. Also, kindly ensure that your Kabayan Remit App is updated to the latest version, as we have implemented an automatic logout feature when your account is inactive for 10 minutes. We hope you'll like our newest app version! 😊✨

First time user

I just got the app but I’m able to send easily thanks kabayan, my brother in law received the money quickly

Response from developer

Thank you for trusting us, Kabayan Alfurylyn. Delivering your hard-earned money to your loved ones safely will always be our number one priority. πŸ™

Perfect

Best remittance app easy to use and the highest exchange rate !!!the best!!!

Response from developer

Many thanks for your support, Bel! We really appreciate it. 😊

Customer Service at its Best

Been using Kabayan Remit for over a year, I always have a heads up for their customer service and their service itself. One thing I’m not a fan of is when you send <50k it’ll take 3 days to be received. I mean, regular clients should have been given at least a day utmost to avoid looking for another provider especially when it’s urgent. Nevertheless, this app still my favourite.
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Response from developer

Hi MariaSiodee! Thank you for your continued trust and support in using Kabayan Remit for over a year. We appreciate your kind words about our customer service and overall service. We understand your concern regarding the time it takes for transfers under 50k to be received. Larger transfers sometimes take longer because we may need to conduct additional checks or the banks may take longer to process them. However, please rest assured that we are continuously working to improve the speed and reliability of our services to provide you with an even better remittance experience. Thank you for your feedback, and for choosing Kabayan Remit as your preferred remittance provider. If you have any further questions or suggestions, please feel free to reach out to us. info@kabayanremit.com

Process Sucks

I have used other apps, and this app is the slowest in turn-around time. I have to manually interac my payment which slows down the process big time. Also, they require that my interac nickname is my legal name to process my payment which is so absurd. Like, just check if the email address matches and process it.
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Response from developer

Hi Jc.danez, thanks for your feedback! By using Interac e-transfer, we make sure your money transfer is more secure and transactions are smoother, without requiring you to remember any account numbers. This service also lets us work with a wider range of banks, giving you more options. Your feedback means a lot, and we're dedicated to finding ways to put your suggestions into action. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

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