App is user friendly. Fast transaction
Response from developer
Glad to hear that you had such a positive experience using our services, palaciva! We'll keep doing our best to provide you with fantastic services. π
Good Job!
Response from developer
So happy to hear your feedback! β€οΈ We're lucky to have you on board, merevec. We'll keep doing our best to provide you with fantastic services. π
Transaction cancelled
Response from developer
Hi Kabayan Emeh! Thank you for your review, we are glad that you appreciate our customer service and exchange rate. We sincerely apologize for the inconvenience with our service. We always strive to deliver your money to your loved ones as quickly as possible. Currently, processing transfers usually takes 3 to 4 days. However, larger transfers may take longer due to additional checks or bank processing times. While the cancellation and refund take 3 to 5 business days because we are coordinating your transaction with your bank and your receiver's bank. Rest assured, we are continuously working to improve the speed and reliability of our services to provide you with an even better remittance experience. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.
Reliable
Response from developer
Thanks for the lovely feedback, Kabayan! We are delighted to hear you found amazing value in our services. π
Kabayan
Response from developer
Thank you for trusting us, jevillaluz. Delivering your hard-earned money to your loved ones safely will always be our number one priority. π
Unreliable
π + high rate and no service fee on first use
App deleted already π
Response from developer
Hi Kabayan Negie02! π Thank you for sharing your feedback. We apologize for the delay in your transaction and for any inconvenience this may have caused. We're continuously working on improving our app to ensure faster and more efficient service. We're glad you appreciated our high rates and no service fees on your first use. It's unfortunate to hear that you've deleted the app, but please know that we're always here to assist you.
No back
Response from developer
Sorry to hear you've experienced issues with our service, Abbie. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!
It makes you think if itβs legit
Eventually I was able to log in and made bank to bank transfer. It has been 6 days now and still the money is not where itβs supposed to. Everytime I try to chat with customer care, it would take a few minutes for a response and no resolution whatsoever. I wonder if my 600 dollars will ever be sent to my son who needs it for school. Very unreliable, canβt be trusted!
Response from developer
Thank you for your feedback, and we apologize for any inconvenience you experienced with our service. We always strive to deliver your money to your loved ones as quickly as possible. Currently, processing transfers usually takes 3-5 days. However, larger transfers may take longer due to additional checks or bank processing times. Rest assured, we are continuously working to improve the speed and reliability of our services to provide you with an even better remittance experience. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.
Awesome!!!
Response from developer
Thanks for the lovely feedback, Mooch76. We are delighted to hear you found amazing value in our services. π
No back
Response from developer
Sorry to hear you've experienced issues with our service, Abbie. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!