Kabayan Remit User Reviews

Top reviews

App is user friendly. Fast transaction

Sending money is fast and easy using the app and even the site. Happy sender for years now!!

Response from developer

Glad to hear that you had such a positive experience using our services, palaciva! We'll keep doing our best to provide you with fantastic services. 🌟

Good Job!

Excellent customer service!

Response from developer

So happy to hear your feedback! ❀️ We're lucky to have you on board, merevec. We'll keep doing our best to provide you with fantastic services. 🌟

Transaction cancelled

The customer service is very responsive. The rate is very promising for money senders like me. However, transfer takes so long and cancellation and refund takes so long as well. They said 3-5 business but my refund is taking more than that. I hope you make it like other online transfer app to make the transfer at least one day or half day only not 3-5 business days.
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Response from developer

Hi Kabayan Emeh! Thank you for your review, we are glad that you appreciate our customer service and exchange rate. We sincerely apologize for the inconvenience with our service. We always strive to deliver your money to your loved ones as quickly as possible. Currently, processing transfers usually takes 3 to 4 days. However, larger transfers may take longer due to additional checks or bank processing times. While the cancellation and refund take 3 to 5 business days because we are coordinating your transaction with your bank and your receiver's bank. Rest assured, we are continuously working to improve the speed and reliability of our services to provide you with an even better remittance experience. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Reliable

Fast and reliable

Response from developer

Thanks for the lovely feedback, Kabayan! We are delighted to hear you found amazing value in our services. 😊

Kabayan

Fast & easy - highly recommended

Response from developer

Thank you for trusting us, jevillaluz. Delivering your hard-earned money to your loved ones safely will always be our number one priority. πŸ™

Unreliable

πŸ˜”~ Hard to use app , took more than a week for my receiver to get the money…

😊 + high rate and no service fee on first use

App deleted already 😁

Response from developer

Hi Kabayan Negie02! 😊 Thank you for sharing your feedback. We apologize for the delay in your transaction and for any inconvenience this may have caused. We're continuously working on improving our app to ensure faster and more efficient service. We're glad you appreciated our high rates and no service fees on your first use. It's unfortunate to hear that you've deleted the app, but please know that we're always here to assist you.

No back

Only option is to repeat transaction, can’t return to home.

Response from developer

Sorry to hear you've experienced issues with our service, Abbie. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

It makes you think if it’s legit

The customer service was fast when calling for any issues when you sign up, which was not easy by the way. It took my four attempts to try to sign up, they asked me to upload my documents multiple times.
Eventually I was able to log in and made bank to bank transfer. It has been 6 days now and still the money is not where it’s supposed to. Everytime I try to chat with customer care, it would take a few minutes for a response and no resolution whatsoever. I wonder if my 600 dollars will ever be sent to my son who needs it for school. Very unreliable, can’t be trusted!
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Response from developer

Thank you for your feedback, and we apologize for any inconvenience you experienced with our service. We always strive to deliver your money to your loved ones as quickly as possible. Currently, processing transfers usually takes 3-5 days. However, larger transfers may take longer due to additional checks or bank processing times. Rest assured, we are continuously working to improve the speed and reliability of our services to provide you with an even better remittance experience. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Awesome!!!

Awesome!!! Nice, useful and easy to use app!

Response from developer

Thanks for the lovely feedback, Mooch76. We are delighted to hear you found amazing value in our services. 😊

No back

Only option is to repeat transaction, can’t return to home.

Response from developer

Sorry to hear you've experienced issues with our service, Abbie. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

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