Richmond Moves User Reviews

Richmond Moves
Richmond Moves
Via Transportation, Inc.

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Leave a Review Richmond Moves
  • Fix this app please!

    This Richmond moves app is terrible everytime I try to use this app to get a ride it says it has a technical difficulty problem when I try to get a ride and I need to go home to get in the shower and sleep thank you and please fix this dam app.
  • Amazing app!!

    … Is what I would say if it actually worked 😐
  • A better alternative “Richmond Moves”

    New to the area and learned of Richmond Moves, a better alternative then catching the bus.
  • Excellente App

    Thanks for the great job you doing through your professional team.
  • Complicated bookings

    Richmond moves is a wonderful idea and fantastic program but there is a need improvement. The app itself and the workers on call are super confusing and/or frustrating. The calls are prolonged by readdressing information, spelling, etc... Of course it will take longer than the app but it shouldn’t take too long for something that takes one second. The annoying part is when they ask you whether you have the app or not which is unnecessarily, I wouldn’t be calling if the app is available.

    Moving onto the app itself it’s direct and easier to work with rather than calling people. The catch is it’s not easy to keep up with. When you book a ride everything you need to know - drivers/ car info time and pickup. There has been numerous amounts of times that I booked a street(an exact corner) and the app picks a different location. What’s the point of filling out location if you’re going to use a different one. Last but not least the app can be laggy. I have to make sure I am refreshing the app every second in order to get an accurate time.
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  • Muy Económico

    Es un Buen medio de transporte Yo ya lo use un Par de Veces por semana y planeo Usarlo seguido ya que me encuentro en la zona que Trabajan . Lo uso del Ferry de Richmond y me lleva ami Destino .Gracias
  • I truly appreciate the Excellent, and great customer service today. service

    I truly appreciate it the excellent customer service that I received
  • Very pleasant friendly driver

    This was my first ride with Richmond moves i was honestly pleasantly surprised 👍❤️🙏🏼
  • so much potential but just not

    The servers are always down or they don’t have enough drivers.
  • Very nice

    Great driver and smooth ride. The only lacking thing is the driver or the app DON’T know if the car is already full of passengers.

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