Fun game but
So it was tough to figure out the right number of stars. I downloaded about 6 months ago to pass the time. It’s fun and you can win a few dollars here and there. I’ve withdrawn maybe $5 per month for the first 3 months. However during the 4th month, I tried with withdraw. It goes through a process where they need to approve the withdrawal. No big deal, it usually happens in a couple of days. In short, this time, it is still not complete after 3 or 4 months. I have contacted their support in separate messages 3x. The first time, they responded and after 2 or 3 weeks, closed the support ticket without resolution. I started again, they acknowledge the issue and asked me for more details. Details I cannot provide like amount withdrawn because their app will not allow me to see history of incomplete withdrawals. Then they closed the ticket again. I open a 3rd ticket and they have not responded for 2 weeks. It’s not a big deal as it’s only $5, except the problem is I could conceivably win $100 and not be able to withdraw because their system prevents additional withdrawals until the most recent one is complete. I have even said I don’t care about the money, just clear the withdrawal so I can do a future withdrawal. But no response. I’m tired of it and will only use their system to pass time and send a support message daily until they resolve it
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