Leave a Review Craftsy
Can’t remove payment method or cancel
I didn’t want to renew my membership. I received an email stating if I didn’t want to renew, I should log in and click on the membership details icon. I tried deleting my account, but the app wouldn’t allow me to do so. I searched to delete my payment method so it wouldn’t automatically charge my payment method, but couldn’t find that either. Seems kind of scammy.Show lessDeveloper Response
Thank you for leaving a review. I am sorry to hear you're having trouble cancelling your membership. To assist you further, please call, email or chat with a Live agent on our site during regular business hours. Thank you!App can’t handle a VPN
Won’t go past the main screen. It either flashes the main login screen or keeps loading the Craftsy logo. So many (too many) events through Craftsy require giving your name and email to a third party to get the materials for the event leading to unwanted newsletters and probably a good bit of spam. I wondered if user data was being traded or sold less obviously, too. Now that I see the reaction of the app to a VPN, I feel certain that it is.Show lessDeveloper Response
Hello, I am sorry to hear you're having trouble accessing the app. To assist you further, please call, email or chat with a Live agent on our site during regular business hours. Thank you!App is temperamental
The classes are great but the app drives me nuts. It is not user friendly and it crashes. Better to go online. Also, the content needs a refresh for those who are longtime members. The instructors are all great though, regardless of what people say. They are well designed classes.
I just wish they would ask members what classes we would like to see.Show less