Very disturbing
Dear Support Team,
I'm writing to express my concern about an issue I encountered with the Muslima app. After downloading the app and creating a profile, I was surprised to find an error message the next day stating that my profile had been suspended. When I logged in, I received a notification that my account had been permanently terminated due to suspicious activity.
I'm confused and disappointed, as I only downloaded the app and created a profile. I didn't engage in any unusual behavior. Could you please clarify what constitutes suspicious activity in this context and explain why my account was terminated.Developer Response
You are welcome to visit our Privacy Statement to find out how we collect and use your personal data. If you have further concern of your account, you are welcome to share additional information at https://www.muslima.com/en/general/contactHorrible service.
Horrible, they targeted me for no reason and locked me out and customer service didn’t even explain the reason why.Developer Response
Hello, I'm sorry to hear that your account was deleted from the site. Please be aware that we use automatic moderation to assist with profile screening, which may have impacted your profile. To resolve this, could you kindly get in touch with our Customer Support team for a speedy resolution? VeraSeems Like Scam Very Suspensous
This app isn’t normal. You are able to view matches day 1. Then when you try to log back in it says your account has been terminated and you must send a photo of your drivers license in order to protect your account. That sounds like a scam within itself! No app should be asking for PII. I work in technology and this app seems like a scam seriously. I even tried to create a new account and I got the same error. How can my account be terminated if I’m in the process of creating a new one? Very suspicious and seems like they want your info themselves for scam and identify fraud. Dont waste your time with this app.Developer Response
Hello I'm sorry to hear that your account was deleted from the site. Please be aware that we use automatic moderation to assist with profile screening, which may have impacted your profile. To resolve this, could you kindly get in touch with our Customer Support team for a speedy resolution? Vera