Sessions by Psychology Today User Reviews

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  • No landscape mode

    Why is there no landscape mode for patients?!!! The provider side has it. This makes no sense. You’ve been getting this feedback for a year. Change it!
  • Camera doesn’t work.

    My therapist can’t see me when I use the app and others have been complaining for months with no update. So do yourself a favor and keep using the web version the app is trash.
  • Camera rarely works

    I’ve tried this app on both my iPad and my Android phone and I think the camera worked once, maybe. I double checked that permissions were set correctly and everything, but my therapist only saw a gray screen (which is also what I saw on my self view). Opening the appointment link on Chrome works fine though, so definitely something wrong with the app
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  • Works great - when it works - Camera issues

    My camera worked for a year, and now doesn’t. I’ve tried reinstalling app, changing from phone to iPad (after restarting both), changing settings, and still no luck. It would be nice for my therapist to see me! I wish there was a practice mode like zoom to see if any changes I adjust are working before my next appointment.
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  • The camera isn’t working.

    So no one can see me. It worked before but has not worked in a couple of months.
  • IPad Pro Camera not working

    App if great other than the IPad Pro camera not working with it—which is works on zoom, FaceTime, teams, and other video apps for work.

    Is there a trouble shooting guide? As a Product Suggestions, on the waiting screen, it would be nice to have FAQs for troubleshooting common issues.

    Thank you!
  • No landscape mode

    It’s just a video calling app, why doesn’t it do landscape mode like all the other ones?
  • Needs landscape mode.

    Needs landscape mode for user. Provider can do it but user can’t.

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