Owner
The new and updated to phorest has been a game changer for my team to be able to see and achieve thier goals! Vision helps so much!red1864
I dont like the the new update
The new update is low key ugly. Its looks low budget in my opinionKilledLiAr
NEW VERSION IS AWFUL
pleaseeee please please go back to the old version, the new one is IMPOSSIBLE to read. i’ve been using a booking system for YEARS, this is incredibly difficult to read and to book things and see client notes….everything is awful. genuinely would love to know who approved this update. the desktop version is somehow 1,000 times worse. if you are thinking about using Phorest i would highly suggest looking into a different system.Karli_vercetti
awful update
it is so much harder to read! it’s laggy and you can’t see appointment notes easily, just everything about the update is so badNew app is better
Better than the last one but could still use refining. Notifications when someone cancels or books would be amazing! Like having a notification center to refer to when you log in of recent activity of your books. Our receptionist are busy and can’t notify us of every single person that calls to either cancel/ change their appointment or when one is scheduled, which we have online options as well which is very annoying to have to constantly check the app in case an online booking is made prior to your shift. When they cancel or change their appt our receptionist are instructed to leave notes on why they altered their appt but I can never see that because I don’t know who moved where so those notes are worthless to me at that point. Sometimes my whole day will change and I’m left wondering who it was and what happened. Maybe it’s a close client and I can reach out to them and check in on them. Also, the chat notifications could be more accurate too. I will sometimes get them as a banner on my phone but if I miss that I have no way of seeing I have a new message when initially going into the app. I have to manually go into chat, and find the message but I don’t always think to check. There should be a Notification Center for all these things!
Another thing, I’ll see the little heartbreak symbol on the salon version which means that client isn’t going to their preferred staff member. We also have aesthetics that clients make appts with so that will often show up for us because they use both. Some clients see multiple stylists. You have to manually change in their client profile who their preferred staff member is which is a hassle esp when we can’t see that option on the app to do that. It should automatically update based onthe popularity of visits with a particular staff member, not based on who they saw first.Kskouse23
Update
The new update has a few glitches. When you book things on the app it won’t show up. You have to swipe right or left to see it appear on the appointment books. When deleting or moving appointments the same thing happens. It lags…
Not sure why.DaniH44
I like to be notified when I have a new appointment
I like the scheduling app, the only thing I would change.. I wish it would send a notification once a new appointment is scheduled. I feel like Im going crazy constantly checking my phone to see when/if anyone schedules.LGM9726
Love the new app
I feel the original version was ok but love the new app. As a team manager, the functionality of the app, goal tracking visibility for the entire team and the roster are wonderful. Cant wait to see what is in store for future updates! Can’t imagine it could be better?hellorobbi
Old version was better
New app is awful and full of bugs. Don’t use this app if you want a reliable scheduling appdebrisblanche
Old version was better
The look is somewhat nicer but also not really. I feel like every time i try to do something there ends up being so many other things happening. Other app was simple. We like simple. Could have amped up the look without changing all the extra stuff. Same goes with the desktop apptaylorcheer2012
