Easy and Best to Use
No information
Response from developer
Hi there, we're sorry to hear that you've been unable to access articles in the Daily Care app. To help resolve this, please contact us on Facebook (@Philips) or X (@PhilipsCare) at your earliest convenience. Please have the model number of your shaver ready, along with your phone model. We look forward to speaking with you!
Waste of time.
Response from developer
Hi there, we're sorry to hear that you're facing connection issues with the app. To help resolve this, please contact us on Facebook (@Philips) or X (@PhilipsCare) when you can. Please have the model number of your shaver ready along with your phone model. We look forward to speaking with you!
App features don’t work
Response from developer
Hello, we're sorry to hear that you're facing some issues with the Daily Care app. To help resolve this, please contact us on Facebook (@Philips) or X (@PhilipsCare) when you can. Please have the model number of your shaver ready along with your phone model, so we can assist you further. Hope to hear from you soon!
Can’t do without
Response from developer
Hi there, thanks for sharing your experience with us! We appreciate it and are so glad to hear that you're a fan of the Daily Care app. If you have any questions in the future, please feel free to let us know.
App and instructions next to useless
Response from developer
Hello, thanks for taking the time to share your feedback on the app. We're sorry to hear that you're not totally satisfied and that you don't find the app useful. We will make sure to take note of your remarks. Should you have any questions, please feel free to contact us on our website.
Disappointingly not inclusive
Within the app, shaving tips on how men should groom come from showing off muscle and include a couple of opinions from women they have interviewed discussing what kind of hair they find attractive on a man.
Needless to say I am uninspired by these statements, and am certainly not gaining any self confidence when terms such as ‘scary’ and ‘weird’ are used to describe body hair.
There should be a much greater focus on shaving to enhance self confidence and individual preferences rather than society’s expectations of how a man should groom, and your products should invite opportunity for creative, individual ways of shaving rather than box men up into only shaving in certain ways to fit into these stereotypical expectations.
Response from developer
Hello, thanks for taking the time to share your feedback on the Daily Care app. We're sorry to hear that you're disappointed with the app's inclusivity and features - we would never want anyone using the app to feel the way you described, as both inclusivity and individuality are at the heart of Philips' core values. We appreciate you sharing your thoughts, and we'd like to assure you that your feedback will be duly noted. If you have any questions or further concerns, please feel free to contact us via our website. We'll do our best to help!
Pointless
Response from developer
Hi, thank you for letting us know about your experience with the app; we appreciate the feedback. If you have any additional questions, please contact us via our website.
Connection to app
Response from developer
Hi, thanks for taking the time to leave a review. We're sorry to hear that you've been experiencing these issues. This could usually be resolved by reinstalling the app, but should this not work, please feel free to reach out to us on Facebook (@Philips) or X (@PhilipsCare), for furhter assistance.
One Blade
Response from developer
Hello, thanks for sharing your experience with us. We're so glad to hear that you're a fan of your One Blade! We also recommend downloading the Daily Care app if you haven't already, as this will enhance your shaving experience even more. Should you have any questions or concerns, please feel free to contact us on our website.
