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Patience is required
To address the issues that others have found:
This external backup seems to work the same way as my other backup drives for my Mac devices, requiring some patience especially for the first backup.
* One has to constantly keep the screen active by touching the screen or touchpad (i.e., don’t let your screen go to sleep) to keep the backup drive from locking up.* I know this isn’t convenient for a busy schedule! But maybe do the backup when you’re sitting in one place, hopefully watching a good movie. ;)
For years, I’ve found this happens with my computer’s primary external backup drives, which are more complex than the CF thumb drive.
*If the CF locks up, then disconnect the device, restart the app, and start over. But the prior photos you had already downloaded will load faster because they’re already in the CF drive.*
Annoying? Yes!!! But there’s a workaround.
While I’ve just now used the CF to back up my photos, I haven’t tried accessing and ordering prints from it yet. Keeping my 3 stars until then, and I’ll update my review if I have any further issues or compliments or issues.Show lessWorthless app
It took multiple tries to get a backup completed of the photos on my iPhone. Now when I plug the device into my phone and try to do a backup, it either shows “Error - Storage full” or just sits there and spins with a “Loading” message.
When I try to view files stored on the ClickFree+ device from my phone, it shows no files. Great idea, but not ready for prime time!
Waste of time and money!Show lessApp Crashes
I was gifted this product in 2023. The first time that I used it, it was effortless and I transferred all my data in minutes. I am trying again a year later and the app is absolutely horrible! It crashes constantly in between the data transfer. I keep restarting and trying and it crashes every single time. I can’t complete the process. Its clear that the company has neglected the functionality of the app which is evident by the low review rating. What a shame! It worked great a year ago, now its a waste and I am concerned that I won’t be able to access my previously saved files in the future with a non working app.Show less