Fantastic helpline
I just Ben in contact with a fantastic helpline Operative named Belle. She was the most helpful person I’ve spoken with via text ever. I’m so pleased I brought my 256 gb on QVC last weekend. She was a fine example of how to be a caring considerate help desk operative.
Rubbish
Atrocious app can’t even create a password to set an account up
Patience is required
To address the issues that others have found:
This external backup seems to work the same way as my other backup drives for my Mac devices, requiring some patience especially for the first backup.
* One has to constantly keep the screen active by touching the screen or touchpad (i.e., don’t let your screen go to sleep) to keep the backup drive from locking up.* I know this isn’t convenient for a busy schedule! But maybe do the backup when you’re sitting in one place, hopefully watching a good movie. ;)
For years, I’ve found this happens with my computer’s primary external backup drives, which are more complex than the CF thumb drive.
*If the CF locks up, then disconnect the device, restart the app, and start over. But the prior photos you had already downloaded will load faster because they’re already in the CF drive.*
Annoying? Yes!!! But there’s a workaround.
While I’ve just now used the CF to back up my photos, I haven’t tried accessing and ordering prints from it yet. Keeping my 3 stars until then, and I’ll update my review if I have any further issues or compliments or issues.
This external backup seems to work the same way as my other backup drives for my Mac devices, requiring some patience especially for the first backup.
* One has to constantly keep the screen active by touching the screen or touchpad (i.e., don’t let your screen go to sleep) to keep the backup drive from locking up.* I know this isn’t convenient for a busy schedule! But maybe do the backup when you’re sitting in one place, hopefully watching a good movie. ;)
For years, I’ve found this happens with my computer’s primary external backup drives, which are more complex than the CF thumb drive.
*If the CF locks up, then disconnect the device, restart the app, and start over. But the prior photos you had already downloaded will load faster because they’re already in the CF drive.*
Annoying? Yes!!! But there’s a workaround.
While I’ve just now used the CF to back up my photos, I haven’t tried accessing and ordering prints from it yet. Keeping my 3 stars until then, and I’ll update my review if I have any further issues or compliments or issues.
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Worthless app
It took multiple tries to get a backup completed of the photos on my iPhone. Now when I plug the device into my phone and try to do a backup, it either shows “Error - Storage full” or just sits there and spins with a “Loading” message.
When I try to view files stored on the ClickFree+ device from my phone, it shows no files. Great idea, but not ready for prime time!
Waste of time and money!
When I try to view files stored on the ClickFree+ device from my phone, it shows no files. Great idea, but not ready for prime time!
Waste of time and money!
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App Crashes
I was gifted this product in 2023. The first time that I used it, it was effortless and I transferred all my data in minutes. I am trying again a year later and the app is absolutely horrible! It crashes constantly in between the data transfer. I keep restarting and trying and it crashes every single time. I can’t complete the process. Its clear that the company has neglected the functionality of the app which is evident by the low review rating. What a shame! It worked great a year ago, now its a waste and I am concerned that I won’t be able to access my previously saved files in the future with a non working app.
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Freezes
Tried for 7 hours and all it does is load! Says it’s only backed up 10 files of 268! Worthless! Plugged it into my computer, USB, and not readable! Lost all my photos! Don’t buy this because of the app! Should’ve read reviews!
Photos Stuck In Clickfree App
I did photo scanning of almost 600 photos on my iPhone that I can’t get access to. When I try and open icon to open all my photos that I took pics it immediately closes. It was working great until last batch of photos. It didn’t even scan to device it looks like it saved them in the Clickfree app. It says briefly something with memory then closes.
I tried accessing from my laptop and doesn’t even show up for me to retrieve that way either. Hours of scanning for nothing. Thank God I didn’t throw out my photos. Now I have to come up with another way of digitizing my memories.
I tried accessing from my laptop and doesn’t even show up for me to retrieve that way either. Hours of scanning for nothing. Thank God I didn’t throw out my photos. Now I have to come up with another way of digitizing my memories.
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Clickfree is CRAP
I bought this to free up storage on my iPhone to avoid more iCloud storage, transferred my photos and now can’t open any of them, but I’m sure they’ve got all my contacts! Expensive, useless ripoff of consumers. Shame on you!
Doesn’t work
App keeps restarting and doesn’t backup anything. So disappointed as it’s such a great idea. I wanted it especially for the scan function but it’s not worth the price.
Piece of junk
Doesn’t work at all. Lost all my photos. Worse than frustrating.
