Leave a Review Ascension Rx
Useless
The app is completely useless. Whenever I log in, it acts like I have never used it before and requires that I add a Rx number. I want to cancel 2 prescriptions, but they don’t appear on the app. The prescriptions appear on the website, but there is no way to cancel future refills (I stopped using the medication). This is important because some prescriptions are set to auto refill and I don’t want unwanted refills to be processed.Show lessDoes. Not. Work.
It’s frustrating to be forced to use a pharmacy with an app that does not function.App forces me to re-register
I’ve been using this app for a year and suddenly when I sign in it says “Hello Unknown!” I click Refill From List and it’s making me re-register. I fill in the information and then it says I already have an account. The online account lets me log in and it says, “Hello Shelley!” but it still makes me go through the same re-registration process with the same outcome.
In the past I’ve received texts reminders asking if I want to refill my orders. I haven’t received anything in a while. Knowing their history of taking three weeks to send meds, I’m concerned that I will run out before I can get my refill. Ascension has done a real disservice to their employees by forcing this on them.Show less