Can’t even set up account
I’ve tried for months to set up an account and the app glitches as soon as I open it. Most recently I’ve at least been able to get as far as to set up a password, but now the screen crashes every time I try to make one. How an app can be released before it even works is beyond me. I even got a mailer for it which is why I’ve been trying to use it and I’m embarrassed for these people at how bad they’ve put the cart before the horse. Might want to develop your app first before you tell the whole world about it.sweeeeeetpeeeeeeea
Can’t login
Downloaded the app. Tried to login with my Ascension account. Didn’t work. Set up ‘new’ account and it went to my account. Have tried to login again and it says user/password doesn’t match. Tried to reset, set up new, create new PW, etc. round and round we go. Gave up.Bump101
Developer Response
Bump101, thank you for taking the time to leave your rating. We're sorry you are experiencing difficulty setting up your password. Nothing is more important to us than keeping our patient records safe and secure. To receive help with setting up or resetting your password, please call our care navigators at 888-688-1714, available M-F from 7 AM-7 PM CST.Can’t even log in
Never make it past the log inTyHurlz
Developer Response
Thank you for taking the time to leave your rating, and we're sorry you are experiencing difficulty logging in. Nothing is more important to us than keeping our patient records safe and secure. To receive help with your password, please call our care navigators at 888-688-1714, available M-F from 7 AM-7 PM CST.
Ascension One
- Versions+1
- Price History
- Description
- FAQ
Version History of Ascension One
1.4
September 26, 2024
- Support of biometrics for password-free logins - Upgraded support chat experience - AscensionRx page for SmartHealth members - Notification enhancements - My Care Team display enhancements - Bug fixes and minor improvements
More1.3
August 7, 2024
- Bug fixes and minor improvements
1.2.1
July 17, 2024
Bug fixes and minor improvements
1.2
July 11, 2024
- Get notified when a linked family member receives a new test result or care team message. - Accessibility improvements to better support people with disabilities. - Performance and security improvements, and bug fixes.
More1.0.4
June 19, 2024
Bug fixes and minor improvements.
1.0.3
May 1, 2024
Initial app launch with support for Florida, Tennessee and Texas (Austin) markets.
1.0.2
April 30, 2024
Ascension One is now available for Ascension patients in Florida, Tennessee, and Austin, Texas
1.0.1
April 29, 2024
Ascension One is now available for Ascension patients in Florida, Tennessee, and Austin, Texas
1.0
February 24, 2024
Price History of Ascension One
Description of Ascension One
With Ascension One, we’re connecting the dots with a new and more personalized account for managing care for you and your family. Find a doctor or location, schedule or manage appointments, message your doctor or care team, pay bills, view test results and request prescription renewals – all in one place.
Note: Ascension One is only available in certain locations at this time. We look forward to continuing to expand access in the future.
Ascension St. Vincent's (Jacksonville, FL)
Ascension Sacred Heart (Pensacola, FL)
Ascension Saint Thomas (Nashville, TN)
Ascension Seton (Austin, TX)
Dell Children's Medical Center (Austin, TX)
Ready to get started?
Register online at healthcare.ascension.org/ascension-one
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Ascension One: FAQ
Is Ascension One iPad-compatible?
The Ascension One software is not compatible with iPad devices.
Who developed the Ascension One app?
Ascension One was launched by Ascension Health.
What’s the minimum iOS requirement for the Ascension One app?
Ascension One minimum iOS requirement is iOS 14.0.
How does the Ascension One app rank among users?
The average rating for the Ascension One app is 3.7.
What is the primary genre of the Ascension One app?
The Primary Genre Of The Ascension One App Is Medical.
What’s the latest version of the Ascension One app?
The latest version of Ascension One is 1.4.
What date was the latest Ascension One update released?
The latest Ascension One update was rolled out on September 28, 2024.
What is the exact date the Ascension One app came out?
The Ascension One app launched on May 6, 2024.
What is the content advisory rating of the Ascension One app?
This app is for mature audiences only, and contains strong language, nudity, or sexual content.
What languages does Ascension One support?
You can use the Ascension One app in English.
Is Ascension One part of the Apple Arcade gaming experience?
No, Ascension One is not on Apple Arcade.
Is Ascension One integrated with in-app purchases?
No, Ascension One does not integrate in-app purchases for users.
Does Ascension One support Apple Vision Pro compatibility?
No, Ascension One does not support compatibility with Apple Vision Pro.
Does Ascension One include ads as part of its experience?
No, Ascension One does not include ads as part of its experience.
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