Leave a Review REWARDed
Stuck on loading
I’m trying to register, so I can use it at my job’s gift shop. It just shows loading whenever I enter my information, it stays like that until the app shuts down.SPendas86
Developer Response
Thank you for reaching out! We're sorry to hear you're experiencing issues while trying to register. Please make sure you’re using the latest version of the app (v1.6). If the problem persists, kindly email us at Rewards@lorisgifts.com with details about the issue, and our team will follow up shortly to assist you further.Issues
App keeps opening with “app failed to fetch version data”. Will not allow me to log in with correct information. When signing into the website using correct information I am able to sign in no problem. I can’t get past the log in screen on the app. Have tried deleting app and reinstalling, does nothing.Show lessGigglesRN69
Developer Response
Thank you for your feedback. We strive to provide the best experience, and we're sorry to hear that this hasn't been the case. If you're still experiencing this issue, please email us at rewards@lorisgifts.com with your rewards number and the associated email address. Our team will reach out to you promptly.Would give less if I could
They changed something and I could no longer log on. I was told I had to reload the app. Did that. Then had to login which failed. I get sent a password reset link! Surprise! The link fails on three browsers! Says ssl_protocol_error. And won’t let me proceed!UpsetWithJunk
Developer Response
We're genuinely sorry to hear about the trouble you've encountered with our app. That's certainly not the experience we aim for our users to have. We're currently working on an update that improves overall functionality. Please keep an eye out for it in the coming days. If you have any further questions or concerns in the meantime, please don't hesitate to reach out to us at Rewards@lorisgifts.com. We're here to help resolve any issues you may be experiencing.