Leave a Review REWARDed
Stuck on loading
I’m trying to register, so I can use it at my job’s gift shop. It just shows loading whenever I enter my information, it stays like that until the app shuts down.SPendas86
Developer Response
Thank you for reaching out! We're sorry to hear you're experiencing issues while trying to register. Please make sure you’re using the latest version of the app (v1.6). If the problem persists, kindly email us at Rewards@lorisgifts.com with details about the issue, and our team will follow up shortly to assist you further.Issues
App keeps opening with “app failed to fetch version data”. Will not allow me to log in with correct information. When signing into the website using correct information I am able to sign in no problem. I can’t get past the log in screen on the app. Have tried deleting app and reinstalling, does nothing.Show lessGigglesRN69
Developer Response
Thank you for your feedback. We strive to provide the best experience, and we're sorry to hear that this hasn't been the case. If you're still experiencing this issue, please email us at rewards@lorisgifts.com with your rewards number and the associated email address. Our team will reach out to you promptly.Would give less if I could
They changed something and I could no longer log on. I was told I had to reload the app. Did that. Then had to login which failed. I get sent a password reset link! Surprise! The link fails on three browsers! Says ssl_protocol_error. And won’t let me proceed!UpsetWithJunk
Developer Response
We're genuinely sorry to hear about the trouble you've encountered with our app. That's certainly not the experience we aim for our users to have. We're currently working on an update that improves overall functionality. Please keep an eye out for it in the coming days. If you have any further questions or concerns in the meantime, please don't hesitate to reach out to us at Rewards@lorisgifts.com. We're here to help resolve any issues you may be experiencing.App doesn’t load coupons when you’re in the store!
Where to start…..
-Painfully slow app even on high end smartphones.
-App won’t load coupons on the WiFi provided by the hospital and service isn’t good enough to load them without the WiFi.
-Updates seem to have caused more issues than they fixed.
-Bad UI, could be condensed and simpler to use.
If I cannot get this app to work then I’m not longer shopping there and that’s like $60/week in the store losses, more frustrating than it’s worth and it’s bad enough for how much they upcharge even over gas stations mind actual grocery stores.Show lessDJBgmz
Developer Response
Thank you for taking the time to share your feedback with us. We truly value your input and are committed to continuously improving our app to better meet your needs. For any technical issues you encounter, please don’t hesitate to reach out to us at rewards@lorisgifts.com. Our team will be more than happy to assist you and ensure that your shopping experience meets your expectations.Love it!
This app is super convenient!Char40828
Developer Response
Thank you so much! We appreciate your feedback! ❤️Just awful
I used to enjoy shopping in our gift shop. The workers are so nice. But Lori’s took away the tag and this app doesn’t work. That’s not how you do business.DMEllis53
Developer Response
We're grateful for your outreach and for sharing your feedback with us! Your input is immensely important as we strive to continuously improve our services and better meet your needs. If you require further assistance or have any more questions, please feel free to reach out to us at rewards@lorisgifts.com. Our dedicated team is standing by to assist you and ensure that your experience with us is nothing short of outstanding. Your ongoing support means a lot to us, and we eagerly anticipate the opportunity to assist you further.Still broken
Uninstalled and reinstalled as suggested. Still cannot open the app. 😖Almond88
Developer Response
Thank you for reaching out and providing us with your valuable feedback! Your input is instrumental in our ongoing efforts to enhance our services and meet your needs effectively. Should you need any further assistance or have additional questions, please don't hesitate to contact us at rewards@lorisgifts.com. Our committed team is here to assist you and ensure that your experience with us remains excellent.App still broken
Received an email that the app was fixed, it’s not. When you uninstall and redownload and log in, the same thing happens. Very frustrating.Gale8706
Developer Response
We appreciate you reaching out and sharing your feedback with us! Your insights are crucial in helping us improve our services and cater to your needs better. If you require further assistance or have additional questions, feel free to contact us at rewards@lorisgifts.com. Our dedicated team is here to support you and ensure your experience with us is top-notch.Fit it!!!!!!!
Fix this app!!!heksjshdb
Developer Response
Thank you for connecting with us and for taking the time to share your feedback! Your input is incredibly valuable as it guides us in enhancing our services and meeting your needs more effectively. If you need any further assistance or have additional questions, please don't hesitate to reach out to us at rewards@lorisgifts.com. Our devoted team is available to assist you and ensure that your experience with us is exceptional.Does not work
App never loads. I’ve deleted and redownloaded and now it won’t log me back in, it just tries to load and gets no whereOlilayle
Developer Response
We greatly appreciate you reaching out and sharing your feedback with us! Your insights are invaluable as we continually strive to elevate our services and better serve your needs. Should you require further assistance or have any additional questions, please do not hesitate to contact us at rewards@lorisgifts.com. Our dedicated team is here to provide support and ensure that your interaction with us exceeds expectations.
