No instructions how to upload purchases
App issue
Response from developer
We’re sorry to hear about your experience with our REWARDed app and appreciate you bringing this to our attention. We’d like to help resolve this issue for you as soon as possible. Please email us at rewards@lorisgifts.com with details about the problem you’re experiencing, and a member of our team will assist you promptly. Thank you for your feedback!
WPH Gift Shop
Response from developer
Thank you so much for the positive feedback regarding one of our Employees!
Stuck on loading
Response from developer
Thank you for reaching out! We're sorry to hear you're experiencing issues while trying to register. Please make sure you’re using the latest version of the app (v1.6). If the problem persists, kindly email us at Rewards@lorisgifts.com with details about the issue, and our team will follow up shortly to assist you further.
Issues
Response from developer
Thank you for your feedback. We strive to provide the best experience, and we're sorry to hear that this hasn't been the case. If you're still experiencing this issue, please email us at rewards@lorisgifts.com with your rewards number and the associated email address. Our team will reach out to you promptly.
Would give less if I could
Response from developer
We're genuinely sorry to hear about the trouble you've encountered with our app. That's certainly not the experience we aim for our users to have. We're currently working on an update that improves overall functionality. Please keep an eye out for it in the coming days. If you have any further questions or concerns in the meantime, please don't hesitate to reach out to us at Rewards@lorisgifts.com. We're here to help resolve any issues you may be experiencing.
App doesn’t load coupons when you’re in the store!
-Painfully slow app even on high end smartphones.
-App won’t load coupons on the WiFi provided by the hospital and service isn’t good enough to load them without the WiFi.
-Updates seem to have caused more issues than they fixed.
-Bad UI, could be condensed and simpler to use.
If I cannot get this app to work then I’m not longer shopping there and that’s like $60/week in the store losses, more frustrating than it’s worth and it’s bad enough for how much they upcharge even over gas stations mind actual grocery stores.
Response from developer
Thank you for taking the time to share your feedback with us. We truly value your input and are committed to continuously improving our app to better meet your needs. For any technical issues you encounter, please don’t hesitate to reach out to us at rewards@lorisgifts.com. Our team will be more than happy to assist you and ensure that your shopping experience meets your expectations.
Love it!
Response from developer
Thank you so much! We appreciate your feedback! ❤️
Just awful
Response from developer
We're grateful for your outreach and for sharing your feedback with us! Your input is immensely important as we strive to continuously improve our services and better meet your needs. If you require further assistance or have any more questions, please feel free to reach out to us at rewards@lorisgifts.com. Our dedicated team is standing by to assist you and ensure that your experience with us is nothing short of outstanding. Your ongoing support means a lot to us, and we eagerly anticipate the opportunity to assist you further.
Still broken
Response from developer
Thank you for reaching out and providing us with your valuable feedback! Your input is instrumental in our ongoing efforts to enhance our services and meet your needs effectively. Should you need any further assistance or have additional questions, please don't hesitate to contact us at rewards@lorisgifts.com. Our committed team is here to assist you and ensure that your experience with us remains excellent.
