Leave a Review Indra App
Internet connection fails
The Indra Lux EV charger is a compact design and meets all my needs for planning and completing a charge. The only problem is that it has a tendency to lose connection to the internet every few days and needs switching off and on again to enable reconnection to the internetJimmy Wizzy
Seems pretty basic
This is my first EV and as such my first EV home charger so having nothing to compare this against - however the app seems pretty basic to say the least.
No option to charge the car to a specific %, you can only add X number of miles so you have to try and calculate how many miles will take you to say 80%. Seem like a pretty basic requirement.
Frequently goes offline. Weekly emails saying that my device has booted on - I didn’t even know it wasn’t on!
I just ignore them now as they don’t seem to make any sense.
Thankfully I’ve managed to change my EV ok without any problems - so far.
I am sure there must be better out there, and if I could go back and choose a different home charger I would … but like I say, I have nothing to compare it against.
I’ll give a 3 stars - as I am feeling generous!Show lessDeerok23
Took effort but Indra got it working
If you are having trouble switching from the web app to this app, as I did, it took me about a week and several phone calls to Indra in order for them to fully migrate my account over. Lovely people in customer service, obviously as tired of fixing whatever caused these problems in the first place, nothing a user can fix unfortunately. Once that had happened the app works as intended. It’s broadly a better experience, the only thing I’d like changed is if you boosted to fully charged on the web app it would switch to idle once the charge was finished, the iPhone app just keeps saying Boosting and I have to check the car manually.Show lessMarkCaldwell