No refunds on subscriptions! Beware of the free trial
The app itself is… ok. I don’t feel like I’m learning useful things. The lessons are a little random.
Response from developer
Hello! We will try to understand the situation. Most likely you signed up for a trial period. The condition for activating the free trial period is to activate a paid subscription. The terms of the subscription clearly state that the first 7 days are free, but after the trial period you will be charged. You can cancel your app subscription before the end of the trial period, but no later than 24 hours before the end of the trial period. If you cancel your subscription before the end of your free trial period, you will not be charged. If you do not cancel your subscription before the end of the free trial period, your funds will be automatically debited. To request a refund, you need to contact Apple Customer Support. You can contact Apple support by following the link https://getsupport.apple.com/ If you have any other questions, just let me know and I'll be happy to help. Have a nice day!
First day
Response from developer
Hello! We are glad that you liked our application!
It’s not free
Response from developer
Good afternoon In promotional videos, we offer to try our application for free. The application provides a free trial period of 7 days. Specifying payment information when subscribing is a requirement of the App Store. Payment information is stored in your App Store account and we do not have access to it.
Phishing
I don't know if it even does anything else.
Response from developer
Good afternoon In promotional videos, we offer to try our application for free. The application provides a free trial period of 7 days. Specifying payment information when subscribing is a requirement from Apple. Payment information is stored in your Apple account and we do not have access to it.
Could be better
Response from developer
Good afternoon Could you describe the problem in more detail by contacting user support? You can do this through the application: go to the "Applications" settings, then "Write to developers", - or by email support@mobilecleverapps.com
Deceptive ad - don’t install this app
Response from developer
Hello! We apologize, but this feature is not yet implemented in the application. Developing a particular feature takes time. Before starting development, it is checked whether this function will be in demand. Therefore, advertising is launched. You can always familiarize yourself with the functionality of the application during the test period. Once again we apologize. You can unsubscribe from the app. You can read more about managing your subscription in these instructions: https://support.apple.com/HT202039 If you have any other questions, just let me know and I'll be happy to help. Have a nice day!
Could be good for reinforcing knowledge learnt elsewhere
Second issue is the predatory subscription service, there is no free option to use this app unlike what it makes you believe before opening. Upon launching for the first time you can get a 7 day free trial but it requires you to set up monthly or yearly payments following it. Very common but still a horribly predatory system that hopes you forget about the subscription until it’s too late.
For me this app sounded like a good idea focusing on learning key words is a great idea that can help general understanding but the bar of entry and predatory payment scheme ruin any potential
Response from developer
Hello! We will try to understand the situation. Most likely you signed up for a trial period. The condition for activating the free trial period is to activate a paid subscription. The terms of the subscription clearly state that the first 7 days are free, but after the trial period you will be charged. You can cancel your app subscription before the end of the trial period, but no later than 24 hours before the end of the trial period. If you cancel your subscription before the end of your free trial period, you will not be charged. If you do not cancel your subscription before the end of the free trial period, your funds will be automatically debited. To request a refund, you need to contact Apple Customer Support. You can contact Apple support by following the link https://getsupport.apple.com/ If you have any other questions, just let me know and I'll be happy to help. Have a nice day!
Download app
Response from developer
Good afternoon In promotional videos, we offer to try our application for free. The application provides a free trial period of 7 days.
Good for vocab refresh
Response from developer
Hello! Thanks for sharing your experience!
Major False Advertising
Now…cut to the aforementioned “thank you for blah blah blah…we are sorry for blah blah blah…it takes time and money to blah blah blah.
Response from developer
Hello! We apologize, but this feature is not yet implemented in the application. Developing a particular feature takes time. Before starting development, it is checked whether this function will be in demand. Therefore, advertising is launched. You can always familiarize yourself with the functionality of the application during the test period. Once again we apologize. You can unsubscribe from the app. You can read more about managing your subscription in these instructions: https://support.apple.com/HT202039 If you have any other questions, just let me know and I'll be happy to help. Have a nice day!
