User Reviews: Masterworks

Top reviews

  • Great method of investing

    Masterworks has reall made difference to my investment approach. Fractional ownership in prestigious artworks was something I wanted to do for a longtime but I had no idea where to start but this app has made it easy. The collection,s they have and the insights offered make the app pretty seamless. It's a great way to get started in this space or further diversify a portfolio. I really appreciate their mission to democratize art ownership too. Super happy with the app in general if I’m honest, a nice easy way to pursue a passion from my phone
  • Invested in Banksy!!!

    5 stars from me l've invested in Banksy!!! Choosing to invest in a Banksy artwork through Masterworks has been an amazing experience. I've followed Banksy's iconic work for years and respect them greatly so being able to own a stake in this creators world is a dream come true, as well as being potentially lucrative.
    Masterworks' have really gone above and beyond with their curation of Banksy's work and their expertise in navigating the art market instilled confidence in my investment. The masterworks team provided comprehensive insights into the artwork's historical performance and market trends, adding a whole other level to my appreciation for Banksy.
  • BEWARE! STAY AWAY FROM THIS APP

    I was sold into masterworks by all the different finance YouTubers clamoring about diversifying into art. Little did I know, I would be locking my money into very illiquid investments with up to 10 years holding periods (this was the amount of time I was quoted before I could touch my money).

    Not only that, but the app constantly crashes even with the newest update and the masterworks team constantly bombards you with annoying marketing emails and “personal advisor” texts.

    To them, you are just another person who can fund their total assets held. Aka just a cash cow. Highly recommend you stay away and not make the same mistakes as I did.

    Once I have access to my capital again, I will dip out. Absolute dumpster fire.
  • Security feature does not work

    If I exit out of the app it should ask for a pin or Face ID which I have enabled. But the app does not which is a security flaw and will allow anyone using my phone to do things on this app and since a bank account is linked, this HAS to work!
  • Needs Work

    Basic functionality lacking, such as a contact page/link for existing customers to contact an advisor. The app prioritizes marketing new investment opportunities over a robust user interface and customer service.
  • Annoyances with how the app works

    1) I cannot stay logged in.
    2) I cannot always log in — enter user & password plus 2-factor then get sent back to sign in.
    3) Despite a connected account, I cannot select it to transfer money into the trading account.
    4) If I click to look at art messaged to me, no way to exit that page. Only close the app and then maybe log in or not be allowed to. [**this seems to be fixed now**]

    It would be nice to be able to log in reliably, transfer money, And to navigate the app without closing it.
  • App is unusable. Cannot login

    When the app opens & I input my username/password, the app thinks for a minute, and then takes me right back to the login prompt. 🤷🏻‍♂️ looking forward to using this app one day!
  • Inflexible

    Once an investment amount is plugged in and you move on to the next stage but before the subscription agreement is signed, the amount is fixed and an invoice for such amount is sent via email. This should not be the case. The user should be the ability to change the amount freely before committing and an invoice should only be sent after the sub agreement is signed.
  • Don’t get this app

    Hi aspiring investors who want to diversify portfolio, I am writing this review as a warning.

    This app offers literally no liquidity, so if you purchase a share in an art piece there is no way to get your money back within 5-6 years.(which is longer than the app has been around, makes u think huh)

    Additionally I put $1500 into the app’s marketplace, the money has been taken from my bank account. But it has been around 2 weeks and isn’t available in the app, masterworks literally swallowed my money.

    I hope it doesn’t do the same for you
  • The ISO application

    The application for this app that is being used for IPad Pro looks small and does not enlist the entire screen. The icon on the IPAD Pro is generic and is not the correct icon.

    Thanks

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