It would be nice if it worked
What’s the point in making people use this app when it doesn’t work and you have to do it the old way anyway
Useless App
Once registered - I cannot login as App freezes and keyboard won’t type. Restart iPhone 15 and I can type but freezes as soon as you hit next. Then restart phone and do the whole process again. Hope someone calls work admission time!
Confusing
The app won’t download to my phone I just get an open icon from the App Store. To me it seems to be a very odd way to access the app interface 🤷♀️
Easy and convenient
So easy to fill in admission forms, saved a lot of paper and so much easier than hand writing them. Cant understand how that iPhone user said it was bad, probably just pressing the wrong buttons.
Great little app
I enjoyed having this app in the lead up to my stay. It has lots of information for the services at the hospital, a great section including video of preparing for your stay and it is just easy to use.
Does not work.
The app crashes when trying to register or log in. Can’t get any information out of it. Useless.
Newly downloaded app
As I am about to enter hospital I was told to download the app but I keep getting error messages and can’t actually login fully (done the setup and confirm email has been done) told to contact support but where is the support???
Great experience
App worked as expected happy with my care as well
Don’t let you avoid an upgrade
I have previously been extremely happy when tracking my daughter’s hospital stay on this app. Today, while she was in surgery, they decided to upgrade it. I have been waiting over an hour with nothing happening, except that I can’t see what is happening with her. Thank goodness I was watching the screen, waiting to update, when the message came in that she was in recovery. Otherwise I would have no way of knowing. This update takes precedence over everything, cannot be overridden and makes it impossible to get the information you want from the app.
Show less
Unbelievably irritating
As others have said the app glitches constantly, freezes, logs me out mid task, asks for the same information over and over again etc. I suppose for multiple admissions it could be useful but for single admission it felt like pointless hoop jumping and a reminder of why I generally prefer to access the public health system.
Show less
